Service Administrative Assistant

Comfort Systems USA • Louisville, CO

12d • $25 - $35 • Onsite

About The Position

The Service Administrative Assistant provides high-level administrative, operational, and project support to the Vice President of Service and the entire Service Division. This position serves as a key liaison between Sales and Operations to ensure efficient daily operations. The role requires strong organizational skills, attention to detail, discretion with confidential information, and the ability to manage multiple priorities in a fast-paced environment.

Requirements

• High School Diploma or GED required
• Minimum 3-5 years of administrative experience, preferably in construction, HVAC, mechanical contracting, or service operations environments.
• Exceptional organizational and time management skills.
• Strong written and verbal communication abilities.
• Advanced proficiency in Microsoft Office Suite, including Excel, Word, Outlook, and PowerPoint.
• Ability to prioritize multiple tasks and meet deadlines.
• High level of professionalism, discretion, and confidentiality.
• Strong problem-solving and customer service skills.
• Ability to work independently and as part of a team.

Nice To Haves

• Associate's or Bachelor's degree preferred.
• Experience supporting senior leadership preferred.

Responsibilities

• Provide direct administrative support to the Vice President of Service.
• Prepare reports, presentations, meeting agendas, and meeting minutes.
• Assist with departmental planning, special projects, and strategic initiatives.
• Coordinate departmental communications on behalf of the Vice President.
• Assist Operations Managers with scheduling, reporting, and administrative tasks.
• Monitor and maintain departmental documentation, records, and tracking systems.
• Prepare operational reports, KPI dashboards, and workforce analytics.
• Support fleet, facility, safety, and compliance documentation as needed.
• Coordinate internal communications between operations staff, dispatch, and management.
• Assist with proposal preparation, bid documents, and customer presentations.
• Maintain customer and prospect records within company systems.
• Support contract administration and document management.
• Coordinate customer follow-up activities and service agreement documentation.
• Assist with invoice research, customer inquiries, and account support.
• Compile and distribute recurring departmental reports.
• Maintain spreadsheets, databases, and operational tracking systems.
• Assist leadership with forecasting data and operational metrics.
• Ensure data accuracy and timely reporting.
• Support special projects assigned by the Vice President of Service.
• Assist with continuous improvement initiatives and process documentation.
• Provide cross-functional administrative support to other departments as needed.
• Perform other duties as assigned to support business operations.

Benefits

• Comprehensive Medical, Dental, Vision, FSA/HSA, Matching 401K, Long Term Disability, Short Term Disability, Company Paid Life & Voluntary Spouse & Child Insurance, AD&D, Employee Assistance Program, PTO, Paid Holidays, voluntary additional insurances/benefits, and other great perks.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED