Service Administration Coordinator

Kato Roofing • Mankato, MN

1d • $55,000 - $75,000 • Onsite

About The Position

We’re hiring a Service Coordinator to support our commercial roofing service team. This role coordinates scheduling, customer communication, and billing support to keep service operations running efficiently.

Requirements

• 2+ years of experience in dispatch, service coordination, or construction admin
• Experience in roofing, construction, HVAC, or field service preferred
• Strong organization, multitasking, and communication skills
• Comfortable using CRM systems and Microsoft Office

Responsibilities

• Schedule and dispatch service crews
• Coordinate incoming service requests (phone, email, CRM)
• Create and track work orders
• Communicate with customers on scheduling and updates
• Support invoicing, billing, and accounts receivable follow-up
• Coordinate with technicians, service managers, and sales
• Maintain accurate records in CRM (FCS preferred)

Benefits

• Stable, growing company in Mankato, MN
• Team-focused, fast-paced work environment
• Opportunity to grow within service and operations

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed