Service Admin- Winnipeg Honda

Crown Auto Group • Winnipeg, MB

4d • Onsite

About The Position

Crown Auto Group is a Winnipeg-based, family-owned organization built on integrity, teamwork, and strong relationships. We are proud to be recognized as one of Canada’s Best Managed Companies and an Aon Hewitt Best Employer – Platinum Level. As one of Manitoba’s fastest-growing dealership groups, we offer exceptional service and rewarding career opportunities in a dynamic industry. We have a great opportunity for a Service Admin to join our team in a company and industry with great growth opportunities where we have a large customer base and is expanding rapidly. We are one of the fastest growing dealerships in Manitoba with our growing customer base. As a Service Administrator you will be responsible for a wide range of clerical and administrative duties for the entire dealership. Duties of this position include, but are not limited to, answering the telephone and emails, greeting and supporting customers with all needs, filing, and scheduling service and maintenance appointments.

Requirements

• Previous experience in automotive an asset
• Highly resourceful, adaptable, and flexible in fast-paced environments.
• Strong proficiency in Microsoft Office, including Excel and Word.
• Skilled in organizing and maintaining filing systems and databases.
• Excellent analytical and problem-solving abilities.
• Professional telephone etiquette and strong interpersonal communication skills.
• Strong written and verbal communication skills for interacting effectively with all levels of the organization, including executive leadership.
• Demonstrated strong customer service orientation.
• Demonstrates CROWN Auto Group’s CARMA Values: Collaborate, Accountable, Relationship-focused, Motivated, Attitude

Responsibilities

• Manage stock-in processes for new and pre-owned vehicles, including maintaining filing systems, updating invoice books, printing disclosure forms, and reviewing website listings for accurate pricing, photos, and comments.
• Coordinate service-related tasks such as scheduling maintenance and missed service appointments, following up on POI work orders, and assisting with special-order parts.
• Support warranty operations by following up with customers and assisting the dealership with warranty claims, inquiries, and required documentation.
• Process and coordinate all service department paperwork, payments, and required documentation while performing general clerical and administrative duties.
• Organize, maintain, and coordinate company records and files, ensuring accurate data collection, report preparation support, and smooth departmental workflow.
• Any other duties assigned

Benefits

• Comprehensive Benefits Package including extended health, dental, vision and massage therapy reimbursement
• Discounted fitness membership
• Associate Referral Bonus Program
• Career advancement- most of the promotions are from within the company
• Access to Perkopolis. (Canadas leading corporate concierge discount service)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed