Service Account Manager

WORLDWIDE POWER PRODUCTS•Houston, TX

7h•Onsite

About The Position

The Service Account Manager will be responsible for a wide variety of tasks and must be skilled in every aspect of a project in which they are involved. Program and project types include large strategic initiatives, tactical cross-department assignments, and new service initiatives. This role will renew existing relationships, optimize deals and upscale potential opportunities. Cultivate these existing partnerships to make sure they take full advantage of WPP’s ever-growing solutions.

Requirements

Driver’s License and passport required
5 to 7 years related experience and/or training, preferably with a technical background
Applicable experience in person-to-person sales that was commission based
Networking
Initiative
Strategic Planning
Communication Skills
Making Connections
Proficient in Microsoft Suite Applications

Nice To Haves

technical background

Responsibilities

Conducts parts pricing, research, and processes for the Service clients
Leverage WPP resources to develop effective services solutions and compelling proposals.
Support company with inventory procurement; including facilitating inspections and testing of equipment.
Manage a network of resources (including contractors) in support of project execution.
Assist with the successful completion of service opportunities
Provide industry and product training to new employees and customers.
Solve customer problems using the knowledge of WPP’s products, services, and value proposition.
Analyze customer needs and determine how company products/services can best meet their needs.
Leverage current customer relationships to identify additional value-added services or sales opportunities.
Assist in the implementation of solutions for customer-specific services.
Coordinate communication between customers and internal resources to facilitate shared expectations.
Develop, maintain, and grow a network of relationships with internal departments to quickly solve a wide range of customer problems and issues.
Report all recognized unsafe conditions or acts to Management.
Wear proper PPE when necessary.
Develop and maintain a strong working relationship with key vendors and clients
Fill in for Service Manager as needed.
Attend training sessions as required.
Perform all other duties as assigned