Service Account Manager

MATERIAL HANDLING SUPPLY LLC•New Castle, DE

4d•$45,000 - $90,000•Remote

About The Position

MHS Lift is a respected leader in the Material Handling industry with a legacy of excellence spanning more than 56 years. Recognized by the Philadelphia Inquirer as a Top Employer since 2020, we are proud of our history, employee ownership, and commitment to customer satisfaction. As we continue to grow, we are seeking a self-motivated Service Account Manager to join our skilled team. This position will be responsible for sales in the Northern Delaware region. Bring your sales expertise, strong work ethic, and desire to succeed to a company that values its people and rewards performance with competitive compensation and comprehensive benefits. In this role, you will have the flexibility to leverage existing customer relationships while identifying new business opportunities. You will engage in aftermarket sales, fleet auditing, dispute resolution, and other customer-facing initiatives while managing your territory with the support of a strong internal team. Your ability to close new opportunities and maintain long-term customer partnerships will be rewarded with a competitive compensation and benefits package.

Requirements

1–3 years of outside sales experience
1–3 years of industrial or warehouse equipment sales experience preferred
Strong written and verbal communication skills
Proficiency in Microsoft Office (Excel, Outlook, Word, PowerPoint)
Experience using CRM platforms
Valid driver’s license and access to a personal vehicle

Nice To Haves

Bachelor’s degree in Business or a related field preferred, but not required

Responsibilities

Identify, develop, and close new service and sales opportunities within an assigned territory
Manage and grow a portfolio of accounts while maintaining high levels of customer satisfaction and retention
Service existing customer needs and proactively identify opportunities for expansion
Generate new business through canvassing, cold calling, and relationship development
Track and manage customer activity using internal systems and performance metrics
Collaborate closely with Account Managers, Accounting, and internal Sales and Service teams

Benefits

medical, dental, and vision coverage
prescription coverage
virtual urgent care services
401(k) featuring company match
Employee Stock Ownership Plan (ESOP)
paid vacation
holidays
sick time
bonus opportunities
group life and AD&D insurance
Employee Assistance Program
Optional supplemental benefits are also available, including additional life insurance, commuter benefits, legal services, and identity theft protection.