Service Account Manager/Estimator

Flynn Group of CompaniesVictoria, BC
CA$85,000 - CA$95,000Onsite

About The Position

Flynn Group of Companies is currently seeking a Service Account Manager to join our Victoria Branch (located at 6836 Kirkpatrick Crescent, Saanichton BC). Flynn is the Leading Building Envelope Commercial Contractor in North America, with 6000+ employees and 38 branches. The Account Manager works with an amazing team in our Service Division supporting a wide array of projects and customers.

Requirements

  • Minimum 3 to 5 years of estimating experience in the commercial roofing industry.
  • Strong knowledge of commercial roofing systems, including new construction, re-roofing, and service and maintenance work.
  • Ability to read and interpret plans, specifications, and contract documents.
  • Experience using Bluebeam or similar estimating and document management software.
  • Excellent written and verbal communication skills.
  • Strong negotiation and relationship-building skills.
  • Self-motivated with a commitment to client service, business development, and team collaboration.

Nice To Haves

  • Service and maintenance experience is an asset.
  • Local market knowledge is preferred.

Responsibilities

  • Build and maintain long-term relationships with clients to grow the roofing service business.
  • Collaborate with local and national teams to support client needs and promote Flynn’s brand.
  • Communicate with customers to understand their requirements and offer tailored service solutions.
  • Follow up on quotes, tenders, and service opportunities to ensure client satisfaction.
  • Represent Flynn at industry events and client meetings.
  • Support marketing efforts through strategic initiatives and social media engagement.
  • Prepare accurate takeoffs, estimates, and work orders in a timely and professional manner.
  • Deliver virtual presentations to clients and stakeholders.
  • Contribute to business development and support corporate initiatives.

Benefits

  • RRSP matching
  • Company provided vehicle or allowance, plus gas card
  • Company events
  • Dental care
  • Extended health care
  • Vision care
  • On-site parking
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