Server - Dawn Manor

Pyramid Global Hospitality

7d•Onsite

About The Position

The Server is responsible for delivering a high-quality dining experience through attentive, efficient, and personalized service at our off-site restaurant. This role is accountable for guest satisfaction, accuracy of orders, and adherence to service standards. Dellshire Resort is a world-class, medieval-inspired destination where technology meets timeless adventure. Servers will join a team dedicated to awakening imagination, wonder, and connection.

Requirements

Previous serving experience preferred, ideally in upscale or high-volume environment
Strong communication, sales, and multitasking skills
Knowledge of food, beverage, and service standards preferred
Food Safety Certification and Wisconsin Alcohol Beverage Certification required within 30 days of starting and must be re-certified as needed

Responsibilities

Provide full-service dining including greeting, order taking, food and beverage delivery, and check presentation
Demonstrate complete knowledge of menus, ingredients, allergens, and preparation methods
Accurately enter orders into POS system and ensure timely delivery
Monitor guest satisfaction and anticipate needs throughout the dining experience
Maintain assigned section, ensuring cleanliness and readiness at all times
Handle cash and credit transactions accurately and responsibly
Follow all alcohol service guidelines and verify identification as required
Communicate effectively with kitchen and support staff to ensure service flow
Participating in side work, opening, and closing duties
Uphold company service standards, policies, and safety procedures
Other duties & responsibilities as assigned by Manager