PRN Server

MBK Senior Living•Olympia, WA

19d

About The Position

The Server is responsible for making residents’ dining experiences pleasant and positive by providing high-quality dining service that considers resident preferences and delivers exceptional customer service. The role includes seating residents, serving meals, maintaining dining areas, and supporting kitchen and dining operations. Servers interact with residents, family members, and guests in a professional, efficient, and courteous manner, and follow residents’ dietary needs, restrictions, and preferences as outlined by supervisors and care plans. The position also involves tracking meal attendance, coordinating safety checks for absent residents, providing room service when required, maintaining clean and sanitary dining spaces, and handling food and supplies according to food-safety protocols. Servers are expected to follow company policies and applicable regulations, maintain a safe environment, communicate professionally, and contribute to a welcoming, teamwork-oriented community.

Requirements

Must be 18 years or older or have a proper work permit and authorization documentation.
Must complete required background clearances and health screening and provide negative TB test results within 7 days of employment; the test must be from within the last 6 months.
Basic counting skills for tasks such as tracking meals and residents.
Excellent communication skills, including the ability to speak, write, understand, and read English.
Ability to operate standard serving equipment, such as a salad bar, heating cart, and trays.
Ability to deal tactfully and professionally with personnel, residents, family members, guests, vendors, and the public.
Must meet and maintain applicable state-specific regulatory requirements, such as Food Handler Certification.
Must be mobile and able to perform job-related physical activities, including prolonged standing, walking, bending, kneeling, squatting, pulling, overhead reaching, and repetitive motion.
Able to move intermittently throughout the workday and in the community.
Ability to lift and carry up to 50 pounds and push up to 250 pounds as necessary.

Nice To Haves

High school diploma or equivalent (GED) is highly preferred.
Exposure to restaurant operations or the ability to learn.

Responsibilities

Take accurate food orders and serve appetizing, visually appealing meals to residents, family members, and guests in a professional, efficient, and courteous manner.
Follow table etiquette, including serving from the left, clearing dishes between courses, and resetting tables.
Assist residents with meal and menu selections and attend to their dining needs.
Follow residents’ dietary needs, restrictions, and preferences as communicated by the Supervisor and documented in care plans.
Track resident meal attendance and promptly communicate about absent residents to designated team members for safety checks.
Greet and seat residents promptly and help create a welcoming atmosphere, with special attention to integrating new residents.
Deliver meals to residents’ rooms and retrieve trays after service when room service is required.
Maintain clean and sanitary dining areas, including tables, chairs, and serving stations, and follow food-safety handling and service protocols.
Clean the dining area, set up and reset tables, return dishes to the kitchen, fold napkins, and maintain and restock dining supplies.
Store and manage food and condiments appropriately, including removing old items and restocking supplies.
Assist with breaking down deliveries, putting away stock, and washing dishes as needed.
Support community marketing efforts through positive interactions, appropriate dress, and professional behavior.
Cooperate with other kitchen and dining services staff to support positive resident dining experiences.
Promptly report safety or equipment issues to the Supervisor.
Maintain a safe and secure environment for staff, residents, and guests in accordance with established standards, policies, and procedures.
Comply with applicable federal, state, and local regulations and company policies and procedures.
Promote teamwork and open communication, including mentoring, coaching, and recognizing others in alignment with MBK principles and core values.
Perform other duties as assigned or directed by the Lead, Supervisor, Director of Dining Services, or designee.

Benefits

401(k) retirement plan with company match up to 4%.
Employee Assistance Program for employees and household members.
Financial and legal services.
Educational loan assistance and scholarships.
Team member discount programs.
Resources to support physical, emotional, and financial wellness.
Free meal per shift.
For full-time team members: comprehensive medical, dental, and vision coverage, with multiple medical plan options including an HSA-eligible plan with company contributions.
For full-time team members: flexible spending accounts for healthcare and dependent care.
For full-time team members: commuter benefits.
For full-time team members: company-paid life insurance and accidental death and dismemberment coverage.
For full-time team members: disability benefits where applicable and subject to state-specific programs and eligibility requirements.
For full-time team members: voluntary accident, critical illness, and hospital indemnity insurance.
Leadership development, live in-person training, virtual training, and individual and group training.