Starlite Server

Beacon GrandSan Francisco, CA
Onsite

About The Position

The Server is responsible for providing prompt, courteous, and knowledgeable service to all guests in accordance with company standards, while supporting overall guest satisfaction and revenue goals.

Requirements

  • Prior serving or hospitality experience in a lounge, bar, or restaurant preferred.
  • Strong communication skills in English, both verbal and written.
  • Basic math skills to accurately handle cash and payments.
  • Experience with a POS system (Micros preferred) is a plus.
  • Must meet the minimum age requirement to serve alcohol in California.
  • Ability to stand, walk, and carry trays or items for extended periods.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays as needed.
  • Positive attitude, strong work ethic, and a genuine passion for hospitality.

Nice To Haves

  • Experience with a POS system (Micros preferred) is a plus.

Responsibilities

  • Greet and serve guests in a warm, professional, and efficient manner.
  • Answer guest questions regarding menu items; accurately describe ingredients, preparation methods, and portions, and make informed recommendations.
  • Take food and beverage orders, enter them accurately into the POS system, and ensure timely delivery.
  • Serve alcoholic beverages responsibly and in compliance with all state and local laws and company policies.
  • Handle all payments accurately: add, subtract, multiply, and divide to process checks, provide correct change, balance cash, and prepare cash drops.
  • Operate the Point of Sale system (Micros preferred) or similar with accuracy and efficiency.
  • Maintain a clean and organized station and ensure tables and service areas are properly set and reset.
  • Adapt to changing situations, guest volumes, and guest needs while maintaining a calm, friendly, and professional demeanor.
  • Collaborate and communicate effectively with bartenders, hosts, kitchen staff, and management to ensure smooth service and guest satisfaction.
  • Present a professional appearance and adhere to uniform and grooming standards, including slip-resistant footwear.
  • Uphold all company policies, health and safety standards, and service standards at all times.

Benefits

  • Generous Paid Time Off plan, up to five weeks per year
  • PTO eligibility for part-time employees
  • Medical, Dental, and Vision Insurance after 30 days of service
  • 401(k) Retirement Plan with company match
  • Hotel travel programs
  • Local retailer discounts
  • Pre-tax commuter benefit
  • Company-paid Basic Life Insurance and Accidental Death & Dismemberment
  • Voluntary Short-Term Disability (STD) and Long-Term Disability (LTD)
  • Voluntary Supplemental Life Insurance and Accidental Death & Dismemberment
  • Voluntary Critical Illness, Accident Insurance, and Hospital Indemnity
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