Starlite Server Assistant

Beacon Grand • San Francisco, CA

2d • Onsite

About The Position

The Server Assistant at Starlite holds a pivotal support role essential to the lounge's rhythm and operational flow. Serving as the "invisible hand" that maintains the room's atmosphere, this individual provides critical assistance to both the service floor and the bar. Their presence ensures that every guest enjoys a seamless, upscale experience—from the first cocktail to the final check. Ultimately, the Server Assistant is responsible for upholding the "Starlite Standard" through impeccable cleanliness, swift pace, and proactive hospitality.

Requirements

• 1–2 years of experience in a high-volume, upscale cocktail lounge or luxury hotel environment.
• A foundational understanding of classic cocktails, spirits, and wine service is highly preferred.
• Ability to remain calm, graceful, and efficient under the pressure of a fast-paced nightlife environment.
• Fluent in English with the ability to communicate clearly and professionally with a diverse, high-end clientele and a fast-moving team.
• Current Food Handler and Alcohol Service Certifications (e.g., LEAD/TIPS) are mandatory.

Nice To Haves

• Previous experience in a luxury or boutique "upper-upscale" setting is a significant plus.

Responsibilities

• Prepare the lounge for service by ensuring lighting, table settings, and decor meet Starlite’s aesthetic standards.
• Maintain tables with "silent service" techniques—discreetly removing used glassware/plates, refilling water, and anticipating guest needs without interrupting the flow of conversation.
• Act as the bridge between the bar and the floor. Run complex cocktails with knowledge of garnishes and glassware, and ensure bartenders are stocked with polished glass, ice, and prep.
• Keep our curated cocktail and spirits menus pristine; update chalkboards and daily features with legible, professional presentation.
• Uphold rigorous health and safety standards. Ensure the lounge remains spotless and organized even during high-volume late-night shifts.
• Swiftly flip tables for new arrivals, ensuring every new guest feels like the first person to sit there that evening.

Benefits

• Medical/Dental/Vision Insurance
• Generous PTO policy, up to 5 weeks per year
• Commuter assistance
• 401(k) with company match
• Life Insurance
• Employee Assistance Program
• Employee Recognition
• Employee Referral Incentive program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED