Server - Cape Grill & Bar (Full-Time Seasonal)

Holiday Inn Club Vacations

46d • Onsite

About The Position

This position is responsible for taking food and beverage orders and ensuring owners and guests are served in a courteous and timely manner. The role also requires maintaining strong product knowledge, assisting guests, and making recommendations regarding menu selections.

Requirements

• Customer service and/or food & beverage service required.
• Must be at least 18 years old
• Must have superior guest relations skills and the ability to answer guest inquiries
• Must have the ability to be trained on cash handling functions and comfort using POS computers for inputting transactions
• Must have demonstrated exceptional verbal and written communication skills in English
• Must have comprehensive menu knowledge with the ability to up-sell items
• Must be able to work in a high volume, high demand work environment

Nice To Haves

• High school diploma or GED preferred
• Cash-handling experience preferred
• ServSafe certified, TIPS certified, and/or other state alcohol commission required certification

Responsibilities

• Warmly welcome guests, inform them of any specials, and answer any questions.
• Take food and beverage orders in the pool area and cabanas, making recommendations, and upselling items.
• Accurately time and input food and beverage orders utilizing the POS computers.
• Prepare checks that itemize and total meal costs and sales taxes and present to guests; collect payment from customers and make change.
• Serve food and beverages to guests, checking back with them to ensure satisfaction and take actions necessary to provide for their needs or correct any problems with a sense of urgency.
• Pre-bus tables as necessary during service; removing any unused and/or dirty dishes, utensils, glasses, and trash, taking them to the kitchen for cleaning.
• Complete assorted pre-shift and post-shift side-work as assigned by the manager.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED