Seasonal Server - The Outsider Bar

Kimpton Hotels & Restaurants•Milwaukee, WI

9h•Onsite

About The Position

This role is for a Seasonal Server at The Outsider Bar, focusing on providing heartfelt, human connections and exceptional hospitality. The position is part of a culture that values genuine interactions, creativity, and self-leadership, aiming to improve the lives of coworkers, guests, and the community. The work environment is described as quirky, irreverent, exciting, uncommon, empowering, and exceptional.

Requirements

1 year of previous experience in a similar or supportive role is preferred.
Highly motivated, take initiative, and have excellent interpersonal communication skills.
Excellent wine and spirits knowledge.
Ability to manage multiple priorities in a dynamic environment.
Ability to learn, retain, and present product, menu, and allergy information to guests.
Basic math skills, able to calculate the correct bill amount and use proper credit card and cash handling skills.
Food Handler and Alcohol Awareness Certifications (if applicable).
Flexible schedule, able to work evenings, weekends, and holidays when needed.

Responsibilities

Provide guests with quality customer service by demonstrating excellent food and beverage knowledge.
Serve guests during their visit, and assist in the preparation of beverage service.
Act as an advocate for the bar/restaurant, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return.
Greet and welcome guests and promptly serve them food and beverages.
Receive and process orders in the POS system in a timely and accurate manner.
Ensure that guests have an outstanding experience and look immediately into any complaints.
Maintain cleanliness of tables, countertops, and work areas.
Perform setup and breakdown of various stations (i.e. deli, dessert, coffee, espresso).
Prepare drink condiments when necessary.
Assist with seating guests and help with answering phones as business demands.
Perform all other sidework.
Take on responsibilities outside of this job description at times, as needed.