Server Stories Part-Time Days $11.41 - $15/hr + Tips!
About The Position
Responsible for providing dining service to all Guests in an efficient, courteous and professional manner in accordance with Grand Casino’s service standards. Responsible for prompt, efficient and courteous service of food and beverages to restaurant Guests in accordance with Venue standards. Performs necessary tasks to service Guests, i.e. taking and filling all drink orders and assisting in maintaining dining area in a clean and neat manner. Responsible for adhering to established cash handling control policies and procedures of Grand Casinos. Responsible for cleaning all tables, resetting them for new seating; ensuring tables are set in accordance with Venue standards. Responsible for knowing venue menus and offerings and applying that knowledge with suggestive selling techniques to enhance Guest dining experience. Responsible for restocking stations with glassware, silverware, beverages, napkins and any other items needed for service. Responsible for the Guests needs on a continual basis ensuring all requests will be promptly fulfilled. Answer any guest questions and directs concerns to appropriate management. Address any Guest challenges to resolve them quickly and courteously in accordance with department standards. Encourages mutual respect, dignity and integrity with all Associates, by setting positive examples at all times. Participates as a team member with Grand Casino associates in producing a smoothly and efficiently run operation that meets the highest standards of guest service. Assist other personnel with maintenance (side work, opening/closing duties) as necessary. Responsible for maintaining a clean and sanitary area at all times in full accordance with established health regulations. Knowledge of the Dram Shop Act and Servers responsibilities and rights under it. Knowledge of all Gaming and beverage regulations. Participate as a team member with Utilities, Bartenders, and Supervisors and any pertinent Grand Casino Associates to ensure efficient operational standard. Flexible to learn and execute in multiple food or beverage outlets.
Requirements
- Previous Bartending and or serving experience of one year.
- Alcohol Awareness Training (Certification within 2 months required).
- Trustworthy and collaborative relationships with others.
- Organized and flexible to meet the needs of the business, guests and associates.
- Exhibit the values of the company culture; honesty, humility, truth, wisdom, love, respect, and bravery.
- Begin work on time for scheduled shifts, schedule PTO in advance.
- Flexibility in scheduling or supporting other Associates by assuming shifts or meeting Department demands.
- Accomplish required work within expected guidelines.
- Flexibility to work various roles and outlets.
Responsibilities
- Provide prompt, efficient, and courteous service of food and beverages to restaurant Guests.
- Take and fill all drink orders.
- Assist in maintaining the dining area in a clean and neat manner.
- Adhere to established cash handling control policies and procedures.
- Clean all tables and reset them for new seating according to Venue standards.
- Know venue menus and offerings and use suggestive selling techniques.
- Restock stations with necessary service items.
- Continuously attend to Guest needs and promptly fulfill requests.
- Answer guest questions and direct concerns to appropriate management.
- Resolve Guest challenges quickly and courteously.
- Encourage mutual respect, dignity, and integrity with all Associates.
- Participate as a team member to ensure a smoothly and efficiently run operation.
- Assist other personnel with maintenance, side work, and opening/closing duties.
- Maintain a clean and sanitary area in accordance with health regulations.
- Understand the Dram Shop Act and server responsibilities.
- Understand all Gaming and beverage regulations.
- Participate as a team member with other associates to ensure efficient operational standards.
- Learn and execute in multiple food or beverage outlets.
Benefits
- Tips
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
