Server - Charmant Hotel

Geronimo Hospitality Group•La Crosse, WI

8d•Onsite

About The Position

Geronimo Hospitality Group is looking for individuals who are ready to join a team that pushes boundaries and values hard work. The Charmant Hotel, a boutique luxury hotel set in a restored 1898 candy factory, delivers modern design, rooftop river views, and effortless hospitality. In this role, you will be a key part of the team, ensuring that every guest leaves with a lasting impression. You will serve customers and extend great customer service by providing information to help with food and beverage selections, presenting order choices, and maintaining a great dining experience by promoting a warm and friendly atmosphere.

Requirements

At least 18 years of age.
Basic math skills (able to add, subtract, and count change back to customer).
Legible handwriting.
Strong customer service and verbal communication skills.
U.S. Work Authorization.

Nice To Haves

One year server experience.
MICROS and Square POS Systems.

Responsibilities

Serve customers and extend great customer service by providing information to help with food and beverage selections, presenting order choices, and maintaining a great dining experience by promoting a warm and friendly atmosphere.
Take customers’ food and beverage orders.
Assist with setting tables and rearranging tables to accommodate parties.
Maintain cleanliness standards in restaurant, wait-station and kitchen service area in order to have a clean, presentable and attractive facility and to satisfy state and local health board requirements.
Receive proper payment from guest and ensures accuracy of guest check and method of payment in order to safeguard customer and company.
Respond to customer inquiries and comments in person and on phone by providing timely and knowledgeable information in order to provide quality customer service.
Present a clean and professional appearance at all times.
Have fun at work; leave baggage at the door; come to work with a positive attitude ready and willing to help create a fun and memorable experience for our guests.