Housekeeping Supervisor - Charmant Hotel

Geronimo Hospitality Group•La Crosse, WI

1d•Onsite

About The Position

STEP INTO THE BIG LEAGUES Geronimo Hospitality Group ain't your normal work environment. We are a collection of award winning boutique hotels, restaurants and clubs with cool people who believe THE STATUS QUO SUCKS and we do everything we can to live by that motto. At Geronimo Hospitality Group, we don’t raise the bar. We are the bar. We create destinations, not pit stops, and we’re looking for people who are ready to join a team that pushes boundaries and values hard work every day. Charmant Hotel The Charmant Hotel showcases the distinctive character of La Crosse. Originally built in 1898 as the FUNKE Candy Factory, the thoughtfully restored rooms offer a setting that balances historic integrity with modern comfort. As the city’s only boutique hotel and a two-time MICHELIN Key recognized property, The Charmant delivers an elevated stay shaped by genuine Midwest hospitality. Guests can enjoy an open-concept restaurant, a brick-lined bar, a rooftop deck, and a café, all designed for connection and community. PERKS OF THE JOB We believe in rewarding effort and skill. Our team enjoys Employee Discounts, Paid Time Off, Training & Development Opportunities, 401K, Medical Benefits, 24/7 Online Care, Pet Insurance, and more. We demand a competitive spirit and offer you the chance to build your own future in return. YOUR ROLE IN CREATING GERONIMOMENTS In this role, you’ll be a key part of our team, ensuring that every guest leaves with a lasting impression. Your voice matters here—use it to build the future, make an impact, and continuously improve the guest experience. As the Housekeeping Supervisor, you are directly responsible for day-to-day operations of housekeeping department. You are responsible for assigning daily tasks to housekeepers, upkeep of laundry, inspection of guest rooms and public areas, reading and restocking of minibars, monthly inventory and ordering of supplies. You are also responsible for the overall cleanliness of the property is the responsibility of the housekeeping department.

Requirements

High School Diploma or equivalent
Minimum one year hotel experience required
Computer skills including Microsoft Office
U.S. Work Authorization (required).

Nice To Haves

College degree preferred
Supervisor experience preferred
Knowledge of Opera PMS preferred

Responsibilities

Communicate with Front Desk and Maintenance Teams to ensure the property is maintained and guest rooms allow for maximum profitability.
Maintain positive and efficient work environment
Interview, Training & Onboarding for housekeeping applicants/new-hires
Supervise housekeeping staff to maintain company policies including attendance tracking, quality of work, and attitude & cooperation
Maintain organization and Inventory of housekeeping and guest supplies including minibar: ordering, receiving, vendor relations, monthly inventory for supplies and liquor
Read and restock minibars in guest rooms with accuracy; communicate to front desk to ensure charges are being posted to proper guests in a timely manner
Computer Skills to include assigning housekeeping daily tasks, room statuses, out of order statuses and working knowledge of PMS
Assist in maintaining Deep Clean schedules and preventative maintenance programs
Must have attention to detail
Daily guest room and property inspections to ensure overall cleanliness of hotel to meet/exceed company standards
Maintain log of lost and found items
Must be able to multi-task
Willingness to assist other departments as needed