Petes Servers

Hampton Hall Club•Bluffton, SC

6d•Onsite

About The Position

The Hampton Hall Club server is responsible for providing food and beverage service to club members and guests. This position reports directly to the Dining Room Manager.

Requirements

Minimum of two years’ experience in customer service
Ability to communicate clearly and speak, read, write and understand English
Familiarity with Jonas or similar Point of Service food service system
General understanding of the principles of food and hospitality service
A proven work history of the Club beverage industry.
Must work as a team.

Nice To Haves

A minimum of one-year hospitality service is preferred.
SERV Safe Certification
TIPS training is preferred
A valid driver’s license
Ability to drive a golf cart

Responsibilities

Set-up side station and perform assigned side work
Provides immediate attention to all members/guests upon seating.
Addresses member by name when possible.
Distributes menus.
Fills glasses with ice water; answers question and suggests menu items
Takes members' /guests' orders
Places orders with kitchen by recording orders into Point -of-Sale system in a timely fashion; informs kitchen about any special cooking instructions
Assembles food on tray; procures items from each station as necessary
Serve meals promptly, places dishes by courses in front of each person
Checks back to ensure member/guest satisfaction; replenishes water and butter as necessary
Removes soiled dishes
Suggest and serves desserts, coffees, and after dinner drinks
Verifies accuracy of prices, state and federal taxes, tips and other charges on all checks
Presents the bill in a timely manner
Handles all charges as prescribed by standard operating procedures obtaining appropriate signatures.
Keeps tables, dining room and bus station areas clean assisting the bus staff in cleaning and resetting tables.
Advises supervisor of any complaints as soon as they occur.
Performs all assigned side work to include replenishing condiments, restocking side tables, and folding napkins.
Performs clean-up and closing duties as assigned by manager
Has knowledge and understanding of Hampton Hall’s company policies
Attend pre-meal meetings as requested by the Dining Services Manager
Performs all other duties as assigned