Server

Study Hotels•Chicago, IL

4d•Onsite

About The Position

Truth be Told, our British Gastropub, located inside The Study at the University of Chicago in the beautiful Hyde Park, is currently seeking a full-time Server with flex availability. Our hours of operation are seven days a week, 7AM to 10PM. The FOH provides genuine hospitality and the highest quality of service to our guests. The ideal candidate enjoys entertaining, meeting new people and has an engaging, vibrant personality that thrives in a team environment. Our caring and attentive associates reinforce our principal belief that guest service is our highest priority. We have opportunities for energetic, service-oriented individuals who are experienced in providing efficient service and memorable experiences.

Requirements

Ability to maintain a friendly, cheerful, and courteous demeanor at all times.
Education: High school diploma or general education degree (GED).
Experience: 2+ years experience in a fine dining or upscale casual environment.
Ability to work 6am to 3pm shift several times a week.
Excellent verbal and written interpersonal communication skills.
Proficiency in English required. A second language is desirable.
Strong organizational skills, including follow-up, time management, ability to multi-task and manage multiple priorities in a fast-paced environment.
Ability to positively communicate and interact with all hotel departments.
Ability to grasp, lift and or carry, or otherwise, move goods weighing a maximum of 40 lbs.
Ability to stand for long periods indoors with a thematically climate-controlled workstation.
Study Hotels is a drug-free workplace. Pre-employment drug test and background check required.

Nice To Haves

A second language is desirable.

Responsibilities

Provide the highest and most efficient level of hospitality and customer service expected by our guests.
Understand and improve dining service standards and guest relations. Monitor and observe guests' dining experience to ensure guests are satisfied with the food and service and respond promptly and courteously to correct any problems.
Explain menu items to guests, understand allergy concerns, and answer general inquiries. Maintain accurate knowledge of all menu items and beverage programs.
Be a team player, assist others when and where necessary to ensure a seamless guest experience.
Complete the setup and breakdown of a section, including detailed cleaning of work area and surrounding areas.
Have a desire to build knowledge of traditional cooking, wine, beer, and cocktails.
Maintain a safe and clean work environment.