Server

Stella's Cafe•Winnipeg, MB

9d•Onsite

About The Position

Stella’s is looking for Servers to join their CCFM Team. The company is a growing local business offering great wages, outstanding tips, and opportunities for advancement. Stella’s has been a part of the Winnipeg restaurant scene since 1999, is locally owned and operated, and believes in inspired taste, healthy ingredients, and environmental sustainability. They are an equal opportunity employer that celebrates diversity and provides a safe, inclusive environment for all employees. As a Server at Stella’s Café, the role is central to the guest experience, prioritizing warm, friendly, and efficient service. Responsibilities include ensuring guests feel welcome, heard, and well cared for, guiding them through their dining experience from menu suggestions to timely service and accurate billing, all while maintaining Stella’s high standard of hospitality. This position requires 100% working knowledge and participation of all Front of House (FOH) positions.

Requirements

Maintain Manitoba Smart Choices certificate
Ability to communicate clearly and effectively with the team and guests. This include verbal and written communication and active listening to understand and respond to instructions and requests.
Ability to multitask and stay calm in a fast-paced environment
Demonstrate a strong ability to work in a team-oriented environment
Flexible availability to work a variety of shifts including days and evenings. Weekends are mandatory.

Nice To Haves

Previous serving or customer service experience preferred
Knowledge of food allergies and safe service practices is an asset

Responsibilities

Greet guests promptly and professionally.
Take food and beverage orders with accuracy and efficiency. Ensure that every guest is provided with enough information, via suggestive selling techniques, that they may have the best possible Stella’s experience.
Adhere to the Stella’s 20 steps of service.
Communicate guest preferences and dietary needs clearly to the kitchen
Deliver food and drinks in a timely and courteous manner
Check in with guests regularly to ensure satisfaction
Ensure all items served are entered into the POS system and process credit cards and cash transactions accurately as to Stella’s policy
Maintain cleanliness of tables, sections, and service areas
Collaborate with the kitchen, baristas, and fellow servers for smooth service
Follow all food safety, hygiene, and Stella’s service standards
Perform assigned cleaning duties associated with server position
Adhere to Manitoba Food Safe requirements
Provide support to the Front of House positions
Other duties assigned