Server - Strip District Pittsburgh

Primanti Bros.•Pittsburgh, PA

13d•Onsite

About The Position

Servers ensure guests receive an exceptional dining experience by providing timely, proficient service and attending to their needs. They greet and serve guests, explain menu choices and promotions, accurately enter and time orders in the POS system, deliver or follow up on orders, maintain table and station cleanliness, handle payments, and follow alcohol-awareness, safety, and sanitation procedures. The role also includes completing opening, shift-change, closing, and cleaning tasks, and working cooperatively with the team. The position is for Primanti Bros. in Pittsburgh’s Strip District. The company describes its brand as rooted in Pittsburgh since 1933 and built around guest service, teamwork, and respect for its traditions. It offers competitive wages, benefits upon eligibility, flexible scheduling, free meals, a fun work environment, and opportunities to grow a career.

Requirements

Ability to read and write in English.
Good communication skills; friendly and people-oriented.
Enthusiastic, dependable, courteous, and able to multitask.
Basic math skills.
Complete and pass RAMP and/or TIPS certification when required by state regulations.
Able to stand for the full shift.
Able to frequently bend, stoop, reach, and wipe.
Able to deliver food and beverages and clear tables, including lifting up to 50 pounds.

Responsibilities

Provide warm, friendly service from the initial greeting through the end of the guest’s experience.
Know the menu, explain choices, communicate food and beverage promotions, and answer guest questions.
Upsell and suggest menu items and inform guests about promotions, happy-hour specials, and upcoming events.
Accurately write orders and enter them into the POS system in the proper sequence, timing courses according to guest requests.
Deliver orders or follow up after delivery by a service assistant to ensure the order meets expectations.
Pre-bus tables and maintain table appearance by removing clutter and checking drink levels.
Follow alcohol-awareness procedures, including identifying age, preventing intoxication, and responding to potentially intoxicated guests.
Collect payment for food and beverages according to established accounting procedures.
Keep the station clean and properly set up and take down station tables.
Follow safety and sanitation policies and procedures throughout the shift.
Maintain favorable working relationships with team members and promote a cooperative working environment.
Complete opening, shift-change, and closing checklists, as well as weekly and monthly cleaning tasks.
Perform other duties as requested by the manager or coach.