Server - Jefferson City
About The Position
As a server, you will be responsible for providing an exceptional dining experience to our customers. This includes greeting guests, taking orders accurately, serving food and drinks promptly, and managing tables efficiently. You will also play a key role in upselling menu items, handling customer inquiries and complaints, processing payments, and collaborating with kitchen staff to ensure timely and accurate order fulfillment. Adherence to restaurant policies, including dress code and food safety regulations, is essential. Additionally, you will be responsible for cleaning and closing duties at the end of your shift.
Requirements
- Ability to welcome and greet customers with a friendly smile.
- Skill in taking customer orders accurately and efficiently.
- Ability to answer menu questions and provide recommendations.
- Proficiency in serving food and drinks in a timely manner.
- Capability to suggest additional menu items or special promotions.
- Excellent customer service skills, including handling complaints and addressing issues.
- Ability to manage tables, including setup and cleanup.
- Skill in processing payments accurately and efficiently.
- Knowledge of and adherence to restaurant policies, dress code, food safety regulations, and alcohol service laws.
- Ability to collaborate with kitchen staff.
- Willingness to perform cleaning and closing duties.
Responsibilities
- Welcome and greet customers with a friendly smile and make them feel comfortable.
- Take customers' orders accurately and efficiently, answering menu questions and providing recommendations.
- Serve food and drinks to customers in a timely manner, ensuring order accuracy.
- Suggest additional menu items or special promotions to customers to increase sales and enhance the dining experience.
- Provide exceptional customer service by answering questions, handling complaints, and addressing any issues.
- Manage tables, ensuring they are properly set up and cleaned after customers leave.
- Process payments accurately and efficiently, providing receipts and change.
- Follow restaurant policies and guidelines, including dress code, food safety regulations, and alcohol service laws.
- Collaborate with kitchen staff to ensure food is prepared and served correctly and in a timely manner.
- Clean the work area and ensure everything is in order for the next shift.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
