Server - PT - AM

Resolute Road Hospitality•Bend, OR

2d•Onsite

About The Position

The Newberry by Hilton located in Bend Oregon is looking to add to our hospitality family! This beautiful hotel is perfectly located in the heart of downtown Bend Just minutes away from thriving restaurants and bars. We are looking for a passionate individual who would like to begin a career in the hospitality industry. If this sounds like you apply today! At Resolute Road Hospitality, we’re redefining third-party hospitality management through collaboration, innovation, and excellence. With a growing national footprint, we offer dynamic opportunities for professionals ready to grow. Guided by our core values - Stronger Together, Social Intelligence, Grit, Integrity, and Better Every Day - we support your success at every turn. Join us on the road ahead and help us create exceptional experiences.

Requirements

Strong knowledge of food and beverage service procedures and regulations
Excellent communication and guest service skills
Ability to lift and carry heavy trays and work on your feet for extended periods
Friendly, confident, and polished presence in guest interactions
Ability to multitask in a fast-paced, team-oriented environment
Quick thinking and effective problem solving under pressure
Proficient with POS systems and cash handling best practices
High school diploma or GED preferred
Previous food service or banquet experience preferred
SafeServ Certification
TIPS or equivalent training
Consistent attendance and adherence to Resolute Road Hospitality’s standards are critical to success in this role.

Responsibilities

Greet guests warmly and present menus, answer questions, and make food or beverage recommendations
Take and relay guest orders accurately via the POS system to the kitchen or bar
Deliver food and beverages promptly and check in regularly to anticipate additional needs
Clear tables and reset dining areas efficiently between guests
Assist with basic prep tasks (e.g., coffee brewing, soup ladling, etc.) as needed
Process guest payments, including handling cash and credit card transactions
Maintain cleanliness of dining room and service areas
Respond to guest complaints or concerns promptly and professionally
Support teammates and contribute to a positive, team-focused environment
Adhere to all health and safety standards, as well as Resolute Road Hospitality and brand specific policies
Other duties as assigned by supervisor or management