AM Restaurant Server - PT

Omni Hotels & Resorts•Tucson, AZ

5d•Onsite

About The Position

The Omni Tucson National Resort & Spa, our four-diamond luxury property, has it all -- from its picturesque setting in the foothills of Tucson's Santa Catalina Mountains to the lush fairways of its 36-hole championship golf courses, including six signature dining outlets, our beautiful Mokara Spa, and 130 premier guest rooms. The Omni Tucson National Resort & Spa's associates enjoy an exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment. If you are a friendly, motivated person with a passion to serve others, we invite you to bring your talent to join the team at the Omni Tucson National Resort & Spa. As a Server, you will embody the spirit of warmth and attentiveness, ensuring every guest enjoys seamless and personalized service. Whether recommending menu items or creating a welcoming atmosphere, you will contribute to the high standards and reputation of Omni Hotel & Resorts. If you thrive in a fast-paced environment and take pride in curating unforgettable moments, we’d love to have you on our team.

Requirements

Must have a minimum of 1 year of serving experience, preferably in high volume and casual environment or part of an upscale hotel restaurant outlet.
Must adhere and agree to compensation acknowledgement and tip reporting guidelines.
Must have knowledge of wine, spirits, and beer.
Must be able to work a variety of shifts, including weekends and holidays.
Maintain a professional business appearance, attitude, and performance.
Must have unexpired Food Handlers obtained upon hire.
Must be able to lift, push, pull, place, and carry objects weighing up to 50lbs.

Responsibilities

Acknowledge and greet all guests, anticipate guest needs, and respond to guest inquiries or requests.
Provide outstanding service to members and guests in a friendly and professional manner, following proper steps of service.
Must maintain full familiarity with menus and knowledge of beverage offerings, including wine service.
Complete station set-up and breakdown/side-work.
Polish and clean all water glassware on assigned station during each shift.
Take food and beverage orders and upsell as often as possible.
Be pleasant, smile and greet all guests using surnames when obtained.
Send orders using MICROS systems.
Communicate with the culinary team regarding meal requirements, allegories, dietary needs, and special requests.
Alert Restaurant Manager immediately if a guest has a suggestion, complaint or issue.
Present accurate check to guests and process payment.
Assist in seating guests and answering phones for the restaurant as needed.
Crosstrain among other food and beverage outlets as needed.
Perform any other duties assigned by the restaurant manager.