Server - Gjelina NYC

Gjelina Group•New York, NY

4d•$17 - $17•Onsite

About The Position

As a team member of the Gjelina Group, every role is key to our mission to consistently create thoughtfully nuanced experiences for guests in each of our locations. We ask all of our team members to participate in knowledgeable and respectful communication with guests and each other, coming to work with a desire to learn and work together. Each position in our team requires teamwork, a flexible schedule, the ability to stay calm within a busy environment, the ability to multitask, and the ability to stay organized. The server is the main point of contact for guest interaction. The Server maintains the attitude and energy of bistro service while cultivating a fine dining experience with exceptional food and beverage knowledge. Passion for hospitality and food leads to their ability to navigate guest interaction and service with grace.

Requirements

Must be organized, self-motivated, and proactive, with strong attention to detail.
Full knowledge of all in-house food and beverage menus.
Ability to use all relevant items of equipment.
Understanding, knowledge, and ability to comply with safety, sanitation, and food handling procedures.
Ability to use the restaurant point of sale system.
Ability to prioritize work activities and provide accurate information and assistance to any management or colleagues' request in a timely and courteous manner.
Ability to keep calm when faced with any unusual situations.
Ability to perform the essential functions of the job.
NYC Sexual Harassment Prevention Training.
NY Food Handler Certificate.
Must understand how to abide by the rules of the Department of Health related to Food Service and Employee + Guest Safety.

Responsibilities

Report for duty on time, clocking in for your shift using the time clock.
Manage your time, including resting and meal breaks, in compliance with New York Labor Law; keep managers informed when you leave the floor.
Maintain high standards of appearance and hygiene at all times, including clean hair and nails and no heavy perfumes or colognes.
Adhere to all health, safety, alcohol control, and sanitation protocols.
Know our regulars and encourage new guests to become regulars by establishing a rapport that includes the guests' likes and dislikes.
Organize, clean, and maintain all server stations.
Clearly communicate with all service staff and management throughout your shift to ensure smooth and efficient service.
Prepare the floor for opening and closing of each shift; stocking, cleaning, and preparing.
Attend to guest needs throughout the dining room, course food orders, and send them through the POS.
Run food, drinks, and bus tables in your section throughout service.
Complete all assigned side work pre- and post-shift.
Attend training and pre-shift meetings.
Responsible for in-depth knowledge of the cocktail menu and wine list, assisting guests with ingredient knowledge, pairings, etc.
Responsible for in-depth knowledge of the food menu, ingredients in each dish, vendors and farmers, etc.
Responsible for communicating all guest allergies with a manager.
Fully understand the floorplan, table numbers, and seat positions of the entire venue.
Supporting the management team in all aspects of in-house service and events.