Server - Battle Creek Brewpub
About The Position
Provide friendly and responsive service to create an exceptional dining experience for all guests by ensuring customer satisfaction while demonstrating creativity to produce remarkable results and repeat business. Lead and act in a manner that is consistent with our Mission, Vision & Values. Warmly welcome the guests in your section in a timely fashion and engage guests in conversation. Follow the seven steps of service. Check customer identification for age verification in accordance with legal standards. Know our beer, wine and spirits and be able to accurately describe each item in terms of taste, style and category. Make drink & food recommendations and answer any questions about items on both menus. Maintain cleanliness at server station. Perform opening, running and closing side work. Respond promptly and accurately to guest needs and requests. Ability to perform host duties, as necessary. Know all of the company’s upcoming events and promotions. Perform other responsibilities as assigned.
Requirements
- 2+ years high volume serving experience with alcohol.
- Weekend availability is a must.
- A passion for engaging with guests and for providing a hospitality-focused environment.
- A desire to be part of high-functioning team.
- The unique ability to perform multiple tasks at once, while still making your guests feel like you are only focusing on them.
- Must be able to work days, nights, weekends, and holidays.
- Possess basic knowledge of dining room service procedures and functions.
- Possess good communication skills and the ability to work well with teammates.
- Possess a sense of urgency.
- Maintain a positive attitude in stressful situations.
- Be able to work in a standing position for up to ten (10) hours at a time.
- Be able to reach, bend, stoop and frequently lift thirty (30) pounds.
- Possess basic math skills and have the ability to handle money and operate a cash register.
Nice To Haves
- Experience as a New Holland host.
- Cicerone, and ServeSafe certified, or the ability complete certification within 90 days of employment.
Responsibilities
- Lead and act in a manner that is consistent with our Mission, Vision & Values.
- Warmly welcome the guests in your section in a timely fashion and engage guests in conversation.
- Follow the seven steps of service.
- Check customer identification for age verification in accordance with legal standards.
- Know our beer, wine and spirits and be able to accurately describe each item in terms of taste, style and category.
- Make drink & food recommendations and answer any questions about items on both menus.
- Maintain cleanliness at server station.
- Perform opening, running and closing side work.
- Respond promptly and accurately to guest needs and requests.
- Ability to perform host duties, as necessary.
- Know all of the company’s upcoming events and promotions.
- Perform other responsibilities as assigned.
- Provides a welcoming and inviting environment for our guests to have savored moments.
- Presents New Holland products in a consistent and inspiring manner.
Benefits
- An innovative, growing company in our industry.
- A strong culture; one that is guided through our Mission, Vision and Values.
- A collaborative, caring, creative and engaging place to work.
- Great Perks.
- An amazing team.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
