Sports Bar - Server

Casino and•Rock Island, IL
•$9•Onsite

About The Position

Develops and maintains a Service Culture that ensures the delivery of superior internal/external guest service by all team members. Ensures the department adheres to all regulatory, departmental, and company policies and procedures. Maintains the highest standard of professionalism when interacting with guests and co-workers. Possesses complete product knowledge, is able to describe all menu items, has basic wine knowledge, is able to suggest and present wine tableside, has basic liquor knowledge and is able to garnish all beverages. Makes specific suggestions and recommendations to increase guest check average. Responsibilities include taking orders from guests in a timely manner and correctly according to order given. Using the guests name when possible. Responsibilities include keeping work areas clean and organized. Uses daily maintenance of all bar equipment. Responsibilities may include receiving funds. Responsibilities include maintaining par levels related to inventory ordering and restocking as needed. Knowledge of all promotions and events. Ability to professionally handle situations that may arise due to intoxicated guests. All other duties as assigned.

Requirements

  • Complete product knowledge
  • Ability to describe all menu items
  • Basic wine knowledge
  • Ability to suggest and present wine tableside
  • Basic liquor knowledge
  • Ability to garnish all beverages
  • Ability to professionally handle situations that may arise due to intoxicated guests

Responsibilities

  • Develops, maintains a Service Culture that ensures the delivery of Superior internal/external guest service by all team members.
  • Ensures department adheres to all regulatory, departmental and company policies and procedures.
  • Maintain the highest standard of professionalism when interacting with guests and co-workers.
  • Have complete product knowledge, be able to describe all menu items, have basic wine knowledge, be able to suggest and present wine tableside, have basic liquor knowledge and be able to garnish all beverages.
  • Make specific suggestions and recommendations to increase guest check average.
  • Taking orders from guests in a timely manner and correctly according to order given.
  • Using the guests name when possible.
  • Keeping work areas clean and organized.
  • Use daily maintenance of all bar equipment.
  • Receiving funds.
  • Maintaining par levels related to inventory ordering and restocking as needed.
  • Knowledge of all promotions and events.
  • Ability to professionally handle situations that may arise due to intoxicated guests.
  • All other duties as assigned.
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