Server (Full-time) (48368)
About The Position
Bring Your Passion for Hospitality to the Coast Step into a rewarding role at Hotel Oceana Santa Monica, ranked the #1 hotel in Los Angeles by Travel + Leisure. Following a $35 million transformation, our intimate, all-suite oceanfront hotel continues to set the standard for refined luxury and personalized service. We are seeking polished, service-driven Servers who take pride in delivering exceptional dining experiences across our restaurant, poolside, and in-room dining venues. If you value quality, excellence, and teamwork, we’d love to meet you. About Dining at the Oceana La Monique is an intimate, modern French brasserie where timeless tradition meets the soul of Santa Monica, designed by Martin Brudnizki Design Studio. Opened in Fall 2025, it is complemented by: La Petite Monique – an alfresco extension offering a relaxed yet refined experience The Veranda – a premier poolside dining venue serving breakfast, lunch, and dinner Sunset Terrace – a rooftop lounge with panoramic ocean views In-Room Dining – delivering elevated culinary experiences in the comfort of each guest suite About the Role As a Server, you will play a key role in delivering a seamless and memorable guest experience. You will provide attentive, efficient, and personalized service while maintaining the highest standards of professionalism and hospitality. Success in this role requires strong communication, attention to detail, and the ability to anticipate and exceed guest expectations in a fast-paced luxury environment.
Requirements
- Strong commitment to exceptional guest service and hospitality
- Ability to thrive in a fast-paced, high-volume environment
- Excellent communication and interpersonal skills
- Strong attention to detail and organization
- Ability to multitask and manage time effectively
- Professional demeanor, reliability, and punctuality
- Valid California Food Handler Card (required)
- Food safety certifications (e.g., ServSafe, Responsible Beverage Service) (required)
- Previous restaurant experience required
- High school diploma or GED preferred, or equivalent experience
- Minimum of one (1) year of experience in a restaurant or food service role
Nice To Haves
- hotel or fine dining experience preferred
- Previous hotel or fine dining experience preferred
Responsibilities
- Greet guests warmly and provide knowledgeable menu recommendations
- Accurately take and enter food and beverage orders into the POS system
- Communicate dietary restrictions, allergies, and special requests to the kitchen
- Deliver food and beverages promptly while ensuring proper presentation
- Monitor guest satisfaction and anticipate needs throughout the dining experience
- Resolve guest concerns professionally and escalate when needed
- Complete opening and closing side work
- Support banquet and special event service, including setup and breakdown
- Coordinate timing and service flow with kitchen and events teams
- Maintain a clean, organized, and well-stocked service area
- Bus, reset, and maintain tables efficiently
- Follow all sanitation and food safety standards
- Monitor inventory levels and notify leadership of shortages
Benefits
- Competitive medical, dental, and vision benefits
- Basic life insurance
- 401(k) with auto-enrollment after 60 days
- Paid time off, including vacation, sick leave and holidays
- New employees accrue 40 hours of vacation in the first year and earn 80 hours of paid sick leave per year.
- Eligible employees also receive holiday pay (if working) or paid holidays (if scheduled off) for six holidays each year.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
