PM Server, Sienna Restaurant, Ambassador Hotel

Coury Hospitality•Wichita, KS

2d•Onsite

About The Position

At Ambassador Hotel Wichita, Autograph Collection, we set the standard for luxury and sophistication in downtown Wichita. With 117 elegant guest rooms, our hotel is home to Siena Tuscan Steakhouse, known for its refined Italian cuisine, and an inviting, upscale ambiance. Team members at Ambassador Wichita thrive in a setting that values hospitality, guest experience, and professional development. Whether welcoming travelers or assisting with high-end events, working here means being part of a team that takes pride in delivering personalized service in a stunning, historic setting.

Requirements

Previous restaurant serving experience required.
Strong communication, interpersonal, and guest service skills.
Ability to multitask while maintaining attention to detail in a fast-paced environment.
Ability to operate a point-of-sale (POS) system accurately and efficiently.
Ability to work flexible hours, including evenings, weekends, and holidays based on business needs.
Must obtain and maintain any required state or local alcohol service certifications or permits.
Must obtain and maintain any required state or local food safety certifications.

Nice To Haves

Fine dining, upscale restaurant, hotel, or resort experience preferred.
Knowledge of food, wine, spirits, beer, and beverage pairing principles preferred.
Bilingual English/Spanish communication skills preferred, but not required.

Responsibilities

Welcome guests with warmth, professionalism, and genuine enthusiasm while creating an elevated dining experience.
Guide guests through the menu by confidently explaining ingredients, preparation methods, seasonal offerings, and allergy information.
Make thoughtful food and beverage recommendations, including wine, cocktails, beer, and non-alcoholic pairings.
Provide attentive, polished service throughout each course while maintaining proper timing and pacing.
Execute refined dining techniques including wine presentation and service, coursed meals, table maintenance, and professional plate presentation.
Take food and beverage orders accurately while communicating special requests and dietary needs clearly with the Culinary and Bar teams.
Maintain tables with attention to detail through clearing, resetting, crumb service, and anticipating guest needs throughout the meal.
Respond to guest questions, requests, and service opportunities with professionalism, empathy, and urgency.
Collaborate with fellow Servers, Bartenders, Culinary, and Leadership to ensure smooth and efficient operations.
Maintain a clean, organized, and inviting dining room while upholding the highest standards of hospitality.
Take pride in creating experiences that encourage guests to return again and again.