PM Server, Sienna Restaurant, Ambassador Hotel

Coury Hospitality•Wichita, KS
•Onsite

About The Position

You should join our team if you believe… That exceptional dining experiences are created through genuine hospitality, thoughtful service, and attention to every detail. That every guest deserves to feel welcomed, valued, and cared for from the moment they arrive until the moment they leave. That outstanding Servers do more than deliver food—they create memorable moments through knowledge, professionalism, and authentic connections. That teamwork between the Dining Room, Culinary, Bar, and Leadership teams creates seamless service and unforgettable guest experiences. That anticipating a guest’s needs before they ask is one of the greatest expressions of hospitality. That every interaction is an opportunity to exceed expectations and leave a lasting impression.

Requirements

  • Previous restaurant serving experience required.
  • Must obtain and maintain any required state or local alcohol service certifications or permits.
  • Must obtain and maintain any required state or local food safety certifications.
  • Strong communication, interpersonal, and guest service skills.
  • Ability to multitask while maintaining attention to detail in a fast-paced environment.
  • Ability to operate a point-of-sale (POS) system accurately and efficiently.
  • Ability to work flexible hours, including evenings, weekends, and holidays based on business needs.
  • Ability to stand and walk continuously throughout the shift.
  • Ability to lift, carry, balance, and transport trays, dishes, glassware, and service equipment weighing up to 25 pounds.
  • Ability to bend, reach, stoop, and move safely throughout dining rooms, bars, private event spaces, and back-of-house service areas.
  • Ability to perform refined service techniques requiring manual dexterity and attention to detail.
  • Ability to work in a fast-paced restaurant environment while maintaining professionalism and exceptional guest service.
  • Must wear required personal protective equipment as required by job responsibilities.

Nice To Haves

  • Fine dining, upscale restaurant, hotel, or resort experience preferred.
  • Knowledge of food, wine, spirits, beer, and beverage pairing principles preferred.
  • Bilingual English/Spanish communication skills preferred, but not required.

Responsibilities

  • Welcoming guests with warmth, professionalism, and genuine enthusiasm while creating an elevated dining experience.
  • Guiding guests through the menu by confidently explaining ingredients, preparation methods, seasonal offerings, and allergy information.
  • Making thoughtful food and beverage recommendations, including wine, cocktails, beer, and non-alcoholic pairings.
  • Providing attentive, polished service throughout each course while maintaining proper timing and pacing.
  • Executing refined dining techniques including wine presentation and service, coursed meals, table maintenance, and professional plate presentation.
  • Taking food and beverage orders accurately while communicating special requests and dietary needs clearly with the Culinary and Bar teams.
  • Maintaining your tables with attention to detail through clearing, resetting, crumb service, and anticipating guest needs throughout the meal.
  • Responding to guest questions, requests, and service opportunities with professionalism, empathy, and urgency.
  • Collaborating with fellow Servers, Bartenders, Culinary, and Leadership to ensure smooth and efficient operations.
  • Maintaining a clean, organized, and inviting dining room while upholding the highest standards of hospitality.
  • Taking pride in creating experiences that encourage guests to return again and again.
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