Part-time GOAT Server

Pyramid Global HospitalityWesley Chapel, FL
Onsite

About The Position

Pyramid Global Hospitality is seeking a highly motivated, customer-focused Restaurant Server to join their team at Saddlebrook Resort. Servers are the face of the restaurant and are responsible for ensuring an exceptional customer experience. This role involves preparing the restaurant for service, greeting guests, guiding them through the menu with descriptive selling, accurately taking orders, understanding menu details, collaborating with kitchen and bar staff, resolving guest concerns, and presenting bills accurately and timely. The ideal candidate will have an engaging and welcoming personality, strong descriptive selling skills, 2-4 years of food service experience, knowledge of beverages, the ability to work under pressure in a fast-paced environment, a passion for creating exceptional guest experiences, and excellent communication skills.

Requirements

  • 2-4 years of food service experience
  • Knowledge of wine, beer, cocktails, and spirits
  • Ability to work under pressure in a fast-paced environment
  • Excellent communication skills

Nice To Haves

  • Engaging and welcoming personality
  • Descriptive and sales-oriented
  • Passion for creating an exceptional experience for all guests

Responsibilities

  • Prepare the restaurant pre-shift for the service ahead
  • Greet guests as they arrive or move about the restaurant
  • Guide guests on their culinary journey through descriptive selling of the menu
  • Be accurate in your order taking, confirming all special requests
  • Be the master of the menu, understanding the details to enhance the conversation
  • Work collaboratively with other restaurant servers and kitchen/bar staff
  • Assist guests who have concerns to guide them to a resolution that leaves them happy
  • Finalize the experience through timely and accurate bill presentation
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