On Call - Server Experience Curator
About The Position
Coury Hospitality has an amazing opportunity as a Server. Server – Hotel Citrine, Tribute Portfolio & AC Hotels by Marriott Palo Alto| Palo Alto, CA. Live Brightly. Serve Thoughtfully. Hotel Citrine, a Tribute Portfolio Hotel, redefines Silicon Valley hospitality through vibrant design, mindful experiences, and a deep commitment to sustainability. Our ethos—travel lightly, live brightly—guides everything we do, from eco-conscious amenities to personalized service that leaves a lasting impression. AC Hotel Palo Alto embodies sleek, modern luxury with a European soul and Spanish flair. Designed for intention and ease, it offers minimalist guest rooms, refined amenities, and intimate meeting spaces—all tailored to Silicon Valley’s fast-paced energy and elevated expectations. Together, these properties define a new standard in style, sustainability, and service. We’re seeking Servers who lead with poise, prioritize every detail, and offer genuine connection—professionals who conduct the dining experience with expertise, emotional intelligence, and a dedication to excellence.
Requirements
- Excel in fast-paced, high-touch dining environments
- Possess a confident, welcoming presence and strong communication skills
- Are deeply knowledgeable in upscale food and beverage service, including wine and spirit pairings
- Take ownership of the guest experience and anticipate needs before they arise
- Move with intention, elegance, and urgency
- Bring prior serving experience in fine dining, luxury hospitality, or high-end service environments
- Are reliable, polished, and team-oriented
- Can lift up to 30 lbs and stand for extended periods
Responsibilities
- Lead each guest through a curated and memorable dining experience
- Offer warm, attentive, and elevated service from seating to farewell
- Present menus, explain offerings, and make thoughtful recommendations based on guest preferences
- Demonstrate extensive knowledge of food, wine, and cocktails—including ingredients, pairings, and preparation
- Accurately enter orders in the POS system and communicate special dietary needs clearly
- Deliver and clear food and beverages with efficiency, polish, and attention to timing
- Maintain a well-stocked, orderly service station and ensure seamless table turnover
- Collaborate closely with the kitchen and service team to provide synchronized, guest-centric service
- Resolve guest concerns with professionalism, empathy, and grace
- Uphold all sanitation, safety, and responsible service standards
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
