Server, Queen's Pub

Alma Mater Society of Queen's University Inc.•Kingston, ON

1d•Onsite

About The Position

The AMS Pub Services provides a safe environment on campus for all students to experience quality service, affordable prices, and the spirit of Queen's tradition.

Requirements

Ability to thrive in a fast-paced environment
Ability to multitask while focusing on PGE
Possess strong organizational, interpersonal, and customer service skills

Nice To Haves

Client/Customer Focus
Commitment to Health and Safety
Communication
Cultural Sensitivity
Teamwork
Professionalism
Multitasking
Problem Solving

Responsibilities

Serve in compliance with all QPR Standard Operation Procedures (SOP’s) while actively providing the Perfect Guest Experience (PGE)
Attend training and serve in compliance with Ontario Smart Serve and Queen’s University alcohol service requirements
Attend all training sessions to become familiar with the service and learn and adhere to pub operations
Providing exemplary hospitality by warmly greeting guests, efficiently serving food and beverages, and offering knowledgeable menu recommendations throughout their visit.
Serve as a bartender, server, or member of the kitchen staff and demonstrate a working knowledge of the duties for all roles
Exhibit working knowledge of Health and Safety Standards with respect to commercial food preparation.
Participate in the routine cleaning of the preparation and serving areas.
Assist the management team with catering orders and event preparation as needed when on shift.
Complete all assigned tasks efficiently and attentively when on shift.
Attend and fully participate in all in person and virtual meetings
Respect and adhere to all company policies, procedures, and ethical standards
Maintain timely communication with your direct supervisor
Demonstrate a working knowledge of all products and responsibilities, and complete all duties diligently and consistently.
Strive to foster a warm, comfortable, and respectful atmosphere for customers and coworkers.
Always serve as a representative of the AMS and its mission statement.
Complete other duties as assigned