Bartender, Queen's Pub

Alma Mater Society of Queen's University Inc.Kingston, ON
Onsite

About The Position

The Alma Mater Society (AMS) is the oldest student association in Canada and has been a central student organization at Queen's since its founding in 1858. Today, the AMS acts as a service, advocacy, and governing body on behalf of all students enrolled in AMS-affiliated programs at Queen's University. The AMS is a not-for-profit entity created by the Society to ensure its continuing financial viability by overseeing the management of its services and associated financial affairs. It is bound by the By-laws and corporate philosophy of our Mission and Operating statements as set out in the AMS Constitution. In addition to providing wage-based service staff positions for students wanting employment, the AMS seeks to support the Society's broader objectives through the provisioning of a high quality, relevant range of student funded services, that provide a wide range of employment opportunities and meaningful out-of-classroom learning and skill acquisition experiences for students. Job Summary The AMS Pub Services provides a safe environment on campus for all students to experience quality service, affordable prices, and the spirit of Queen's tradition

Requirements

  • Ability to thrive in a fast-paced environment
  • Ability to multitask while focusing on a perfect guest experience
  • Possess strong organizational, interpersonal, and customer service skills

Responsibilities

  • Serve in compliance with all QPR Standard Operation Procedures (SOP’s) while actively providing the Perfect Guest Experience (PGE)
  • Ability to follow and execute recipes while multitasking and adhering to all QPR’s SOP’s
  • Attend all training sessions to become familiar with the service and learn and adhere to pub operations
  • Maintain a clean working environment.
  • Attend and serve in compliance with Ontario Smart Serve and Queen’s University alcohol service requirements
  • Exhibit working knowledge of Health and Safety Standards with respect to commercial food preparation.
  • Ability to identify guest impacting issues and problem solve to ensure a PGE
  • Assist the management team with catering orders and event preparation as needed when on shift.
  • Complete all assigned tasks efficiently and attentively when on shift.
  • Attend and fully participate in all in person and virtual meetings
  • Respect and adhere to all company policies, procedures, and ethical standards
  • Maintain timely communication with your direct supervisor
  • Strive to foster a warm, comfortable, and respectful atmosphere for customers and coworkers.
  • Always serve as a representative of the AMS and its mission statement.
  • Complete other duties as assigned
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