Server

BallenIsles Country Club•Celina, TX

12d•Onsite

About The Position

The Server sells and serves food and beverages to guests efficiently, professionally, and in a friendly manner according to Del Webb Legacy Hills Café guidelines and standards. The role helps create a welcoming and enjoyable dining experience that encourages repeat visits and guest satisfaction. The position operates in a general food service environment and requires coordination with residents, guests, hosts, kitchen staff, managers, and other team members. It requires a high school diploma or equivalent, at least two years of server experience (preferably in a full-service environment), working knowledge of restaurant POS systems, knowledge of local and state alcohol service laws, ServSafe Alcohol or equivalent TIPS certification, and a food handlers certificate. Compensation is $10.00 per hour plus tips.

Requirements

High school diploma or equivalent.
At least two years of server experience, preferably in a full-service environment.
Working knowledge of restaurant Point of Sale (POS) systems.
Knowledge of local and state alcohol service laws.
ServSafe Alcohol Certification or equivalent TIPS certification.
Food handlers certificate.
Strong written and verbal communication skills, including awareness of non-verbal cues.
Exceptional customer service skills and ability to handle guest concerns tactfully and professionally.
Strong active listening skills.
Excellent organizational and time-management abilities.
Problem-solving skills and adaptability in a fast-paced environment.
Strong and accurate math and cash-handling skills.
Professional, courteous, and resident-focused demeanor.
Ability to multitask and respond quickly to guest needs.
Team-oriented mindset and willingness to assist others.
Commitment to excellent personal hygiene and positive representation of Del Webb Legacy Hills Café.
Proficiency in written and spoken English.

Responsibilities

Serve guests promptly and efficiently while interacting courteously and professionally with residents, guests, and team members.
Maintain knowledge of menus, beverages, daily specials, café information, operating hours, and community guidelines.
Complete assigned opening and closing side work in the dining room, kitchen, and service stations.
Keep assigned stations clean, organized, and properly stocked throughout the shift.
Provide accurate information about menu items, ingredients, preparation methods, cooking temperatures, dietary restrictions, and unavailable items.
Enter food and beverage orders accurately into the POS system and verify order accuracy.
Assist across departments as needed, including answering phones, preparing the dining room, completing side work, and supporting guests from arrival through departure.
Communicate clearly with hosts, kitchen staff, managers, and team members about guest needs, special requests, and concerns.
Maintain the flow of dishes, glassware, trays, and linens between the kitchen and dining room.
Restock dining room supplies and notify kitchen staff or management of inventory shortages.
Process guest payments accurately and efficiently and complete transactions promptly.
Handle food allergies and dietary restrictions safely, communicating clearly with the kitchen, management, and guests according to established procedures.
Complete end-of-shift paperwork accurately and submit cash, credit, and other transactions to the appropriate supervisor; confirm cash totals with a manager or designated team member.
Immediately report health, safety, or sanitation concerns to management.
Maintain professionalism and respect when interacting with residents, guests, and coworkers.
Attend required staff meetings, trainings, and team-building sessions.
Perform other related duties as assigned by management.