Server - Nixa

PaPPo's•Nixa, MO
•Onsite

About The Position

We are looking for a friendly and efficient Server to join our team. As a Server, you will be responsible for welcoming guests, taking their orders accurately, serving food and drinks, and ensuring an exceptional dining experience. You will also upsell menu items, manage tables, handle payments, and collaborate with kitchen staff. Following restaurant policies and performing closing duties are also key aspects of this role.

Requirements

  • Ability to welcome and greet customers warmly.
  • Skill in taking orders accurately and efficiently.
  • Knowledge of menu items and ability to make recommendations.
  • Proficiency in serving food and drinks promptly.
  • Ability to upsell menu items and promotions.
  • Strong customer service skills for handling inquiries and complaints.
  • Table management skills, including setup and cleanup.
  • Accuracy in handling payments and providing change.
  • Adherence to restaurant policies, dress code, food safety, and alcohol service laws.
  • Effective collaboration with kitchen staff.
  • Willingness to perform cleaning and closing duties.

Responsibilities

  • Welcome and greet customers with a friendly smile.
  • Take customers' orders accurately and efficiently, answering menu questions and providing recommendations.
  • Serve food and drinks to customers in a timely manner, ensuring order accuracy.
  • Suggest additional menu items or promotions to increase sales and enhance the dining experience.
  • Provide exceptional customer service, including answering questions, handling complaints, and addressing issues.
  • Manage tables, ensuring they are properly set up and cleaned after customers leave.
  • Process payments accurately and efficiently, providing receipts and change.
  • Follow restaurant policies and guidelines, including dress code, food safety, and alcohol service laws.
  • Collaborate with kitchen staff to ensure correct and timely food preparation and service.
  • Clean work area and ensure readiness for the next shift at the end of the shift.
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