FOH F&B - Dinner/Default - Server

Canadian Niagara Hotels Group•Niagara Falls, ON

5d•Onsite

About The Position

Milestones Grill + Bar is seeking a passionate, dedicated, and detail-oriented Food and Beverage Server to join their team. The server will approach guests in an attentive, friendly, and service-oriented manner, aiming to provide a memorable dining experience. The restaurant is located on the Mezzanine level of the Marriott on the Falls, offering an upscale, cool, and casual atmosphere with views of Niagara Falls.

Requirements

Previous equivalent server experience in a dining room environment.
Smart Serve Certification is required.
Great conversational skills and teamwork-oriented individual.
Positive and outgoing personality.
Demonstrated ability to maintain professional composure at all times, regardless of issue, while performing multiple tasks with multiple guests/ items/products.
Outstanding attention to detail – both personal grooming/appearance and in properly identifying guest’s needs, demeanor, and level of required service attention.
Ability to quickly respond to changing work volume; high-energy level/speed.
Ability to work independently with minimal supervision.
Must be available holidays and weekends.

Responsibilities

Warmly welcome guests and promptly attend to tables.
Take guests food and beverage orders, making recommendations, advising of menu options and assist with special requests.
Serve food and beverages to the table promptly following appropriate procedures.
Communicate with the kitchen regarding menu questions, dietary requirements and special requests.
Record transactions in the MICROS system correctly and timely.
Check-in with guests from time to time to assure satisfaction with each course and beverage.
Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting.
Clean tables, complete closing duties and re-stock tableware and other supplies.
Attend daily stand-up meetings at start of shift.
Work safely and in compliance with all health, safety, and sanitation standards.
Perform any and all other tasks, which are assigned by management.

Benefits

Growth and development opportunities within the Hotel.
Working with professional and great team members under Milestones Grill& Bar + Marriott Standards
Complimentary daily staff meal “lunch, dinner and midnight”
Immediate access to the Friends and Family hotel discounts at any participating Marriott Hotels worldwide.
Complimentary Staff parking; complimentary bike storage facilities.
Shower and locker facilities.
Complimentary Company sponsored events.
Comprehensive Health & Medical Coverage: Includes: Prescription Drugs, Dental Coverage, Life and AD&D, Paramedical and Extended Health Care, Out of Country Emergency Travel Insurance AND Assistance, among other benefits.
Career Growth & Development:Opportunities for professional growth and development through cross training in various roles across multiple business properties.
Associate Hotel and Dining Discounts: Enjoy Friends & Family hotel rooms and dining discounts at world-renowned hotels, available only at properties operating under a brand name.
Ontario Attractions Reciprocal Program: Enjoy access to exclusive free or discounted admissions to other member locations across Ontario.
Convenient Parking - Complimentary or reduced-rate parking, based on the specific location.
Easily Accessible By Public Transit: Several Niagara Region Transit stops within a short walking distance.