CLUB 49 SERVER CASINO F&B

Inn of the Mountain Gods Resort and Casino•Mescalero, NM

2d•Onsite

About The Position

Responsible for providing guests with attentive and gracious service. Taking order, serving guests, upselling and describing specials and all menu items. Works as a team by assisting all guests in the dining room. Pre-bussing table in assigned area(s).

Requirements

Meets IMGR&C Values that are reflected in the letters A-P-A-C-H-E, Accountability, Productivity, Acceptance, Communication, Hospitality, and Enthusiasm.
Approaches all activities with enthusiasm and encourages enthusiasm from others.
Chooses a positive approach in all situations.
Treats others with respect in all situations.
Works in collaboration with other Team Members to achieve event goals, exemplifies teamwork.
High School Diploma or General Education Degree (GED) or six months to one year job-related experience and/or training; must be able to obtain a liquor server license.
Mescalero Apache Tribal preference; bicultural experience preferred.
Must be able to stand for several hours.
Must be able to use hand held communications devices.

Nice To Haves

bicultural experience preferred

Responsibilities

Describes all items in the menu including beverages and specials.
Greets guest, take drink order and check I.D(s) for alcoholic beverage orders.
Takes guest order accurately.
Checks food presentation and delivers as ordered; i.e.: Soup or salad then entree and so on.
Removes used, finished drinking ware.
Checks with customers to ensure satisfaction.
Prepares itemized guest ticket for final processing.
Completes shift opening and closing side work as assigned.
Fills in as a busser and/or greeter or any other needed position at the request of Restaurant Supervisor and/or Manager.
Performs par checks on supplies and reports any replenishment of supplies necessary.
Maintains a clean work area.
Assists Greeter/Cashier by seating guests when necessary.
Assists with bringing food to buffet line when necessary.
Assists other departments when necessary.
Any other duties as assigned.
Adheres to all regulatory, departmental and casino policies and procedures.