Server - Chances Maple Ridge

Lahal Management LP•Maple Ridge, BC

4d•Onsite

About The Position

As a Server at Chances Maple Ridge, you play a key role in creating the warm, welcoming experience our guests love. Whether supporting service in The Well or engaging guests on the casino floor, this position brings together genuine hospitality, polished service, and a commitment to maintaining a safe, professional environment for both guests and team members. You ensure all company policies and procedures are followed while contributing to a positive, collaborative atmosphere where great service and great teamwork thrive.

Requirements

Must be available to work a flexible schedule including evenings, weekends and holidays
Minimum 1 year serving experience effective and service oriented communication
POS experience
Serving it Right Certification
Ability to successfully obtain a Gaming License
Ability to exceed internal and external customer expectations through timely,
Ability to multi-task and prioritize;
Ability to follow rules, regulations, policies and procedures at all times;
Ability to successfully obtain a Gaming License

Responsibilities

Greets guests by name wherever possible
Escorts guests to a table when applicable; presents menus; informs guests of daily specials
Explains how various menu items or beverages are prepared
Takes the guest orders; makes recommendations
Serves the guests; checks to ensure satisfaction
Prepares food and beverages if applicable
Resolves guests issues or asks management for assistance
Presents bill upon request; takes payment
Cleans table s or counters; removes dishes; re-stocks where applicable
Performs opening or closing duties as required
Counts cash float at end of shift when applicable
Covers other servers sections when required
Exercises good judgment when serving alcoholic beverages
Liaises and communicates effectively with all appropriate operational departments
Develops and cultivates strong working relationships with all stakeholders: guests, ownership and team members
Ensures compliance with licensing laws, health and safety and other statutory regulations
Performs other duties as assigned or directed