Server - Dawn Manor

Pyramid Global Hospitality

3d•Onsite

About The Position

Welcome to The Dellshire, a distinctive pre-build property in the Pyramid Global Hospitality portfolio. Set to open in the Spring of 2026, this themed resort will feature a design unlike any other, offering a unique setting for future hospitality professionals. Dellshire Resort, an independent four-star destination resort, is nestled in the scenic beauty of Wisconsin Dells. This is a rare opportunity to shape and elevate the positioning of a unique property known for its immersive guest experiences, natural surroundings, and Midwestern hospitality. As The Dellshire moves through development, future team members have the opportunity to be part of the launch of something truly special. As part of the Pyramid Global Hospitality family, you’ll join a people-first culture that values collaboration, growth, and exceptional service. If being part of a one-of-a-kind opening excites you, we invite you to join our Pyramid family and apply today. The Server is responsible for delivering a high-quality dining experience through attentive, efficient, and personalized service at our off-site restaurant. This role is accountable for guest satisfaction, accuracy of orders, and adherence to service standards.

Requirements

Previous serving experience preferred, ideally in upscale or high-volume environment
Strong communication, sales, and multitasking skills
Knowledge of food, beverage, and service standards preferred
Food Safety Certification and Wisconsin Alcohol Beverage Certification required within 30 days of starting and must be re-certified as needed

Responsibilities

Provide full-service dining including greeting, order taking, food and beverage delivery, and check presentation
Demonstrate complete knowledge of menus, ingredients, allergens, and preparation methods
Accurately enter orders into POS system and ensure timely delivery
Monitor guest satisfaction and anticipate needs throughout the dining experience
Maintain assigned section, ensuring cleanliness and readiness at all times
Handle cash and credit transactions accurately and responsibly
Follow all alcohol service guidelines and verify identification as required
Communicate effectively with kitchen and support staff to ensure service flow
Participating in side work, opening, and closing duties
Uphold company service standards, policies, and safety procedures
Other duties & responsibilities as assigned by Manager