Server (PM) - Masons at West End

Loews Hotels • Nashville, TN

1d • Onsite

About The Position

The Restaurant Server provides exceptional table service by delivering food and beverages, anticipating guest needs, and creating a warm and memorable dining experience. This role contributes directly to the restaurant’s atmosphere, guest satisfaction, and overall success.

Requirements

• Previous restaurant or hospitality experience
• Strong guest service and communication skills
• Ability to stand, bend, and lift up to 40–50 pounds as needed
• TABC permit or ability to obtain permit

Nice To Haves

• Service-focused professional with strong communication skills
• Confident in menu knowledge and offering thoughtful recommendations
• Detail-oriented and organized during busy service periods
• Personable, warm, and committed to elevating the guest experience
• Collaborative teammate with a positive, solutions-focused mindset

Responsibilities

• Greet guests promptly and present menus with confidence
• Take accurate food and beverage orders, including dietary preferences
• Serve food and beverages efficiently while ensuring quality and presentation
• Check back with guests to ensure satisfaction throughout their visit
• Process payments accurately using POS systems
• Maintain thorough menu knowledge to offer recommendations
• Communicate guest needs or special requests to the kitchen or bar
• Keep tables and surrounding areas clean, tidy, and stocked
• Assist with opening, closing, and restocking duties
• Support team members to ensure timely and coordinated service
• Address guest concerns professionally and escalate when needed
• Regular attendance in conformance with standards
• May be required to work varying schedules to reflect business needs
• Required to attend all mandatory training sessions and meetings
• Perform other duties as assigned

Benefits

• Competitive health & wellness benefits
• 401(k) retirement plans with company match
• Paid Sick Days
• Vacation
• Holidays
• Paid Bereavement
• Pet Insurance
• Paid Pet Bereavement
• Free onsite parking
• 50% off monthly bus passes
• Complimentary meals in Team Member Café while working
• Community volunteer opportunities
• Training & Development opportunities
• career growth
• Tuition reimbursement
• Team Member Hotel discounts
• other perks

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed