FOOD SERVER - THEAPOLIS FINE DINING

Fisher Island Club•Fisher Island, FL

7d•Onsite

About The Position

Restaurant Servers are responsible for positive member/member interactions while serving members in a friendly and efficient manner and play an integral role in ensuring our members/members have exceptional dining experiences. At all times, servers are expected to be attentive to the needs of member/member, making them feel welcome, comfortable, important and relaxed. Must be passionate about food and service and thoroughly enjoy creating excellent experiences for our member/members. Will have a friendly, outgoing disposition and able to service a faced-paced dining environment.

Requirements

High School Diploma
Previous serving experience
Excellent oral /written communication skills
Positive interpersonal skills
Basic math skills
Must speak English fluently and be able to write in basic English
Food Handlers Certification
Attention to detail
Customer-oriented approach and patience
Problem-solving and decision-making skills
Responsible, courteous, and trustworthy
Flexible
High-energy level
Ability to build guest relationships
Excellent verbal and written skills
Basic math skills
POS efficiency
Active listening
Service-oriented
Good telephone speaking and listening ability

Responsibilities

Prepare room for dining by clothing tables and setting decorations, condiments, candles, napkins, service plates and utensils
Protect establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies
Help patrons select food and beverages by presenting menu; offering cocktails; suggesting courses; explaining the chef's specialties; identifying appropriate wines; answering food preparation questions
Stay updated on current menu choices, specialties, and menu deviations, knowing if the kitchen staff is running out of any items, etc.
Transmit orders to bar and kitchen by recording patrons' choices, identifying patrons' special dietary needs and special requests
Keep kitchen staff informed by noting timing of meal progression
Serve orders by picking up and delivering patrons' choices from bar and kitchen, delivering accompaniments and condiments from service bars
Respond to additional patron requirements by inquiring of needs, observing dining process
Maintain table setting by removing courses as completed; replenishing utensils; refilling water glasses; being alert to patron spills or other special needs
Properly open and pour wine at the tableside
Conclude dining experience by acknowledging choice of restaurant, inviting patrons to return
Obtain revenues by totaling charges; issuing bill; presenting payment to host; returning change or credit card and signature slip to patrons
Perform basic cleaning tasks as needed or directed by supervisor
Fill in for absent staff as needed
Assist with special events as needed
Adhere to grooming and appearance standards consistently
Promptly address customer service issues and refer customers to management when necessary
Setup and breakdown station as assigned.
Maintain service station and equipment.
Maintain all forms, reports, checks, and vouchers as required.
Attend meetings as required.
Assist in training new employees as required.
Communicate with guests and other employees to ensure smooth operation.
Comply with Fisher Island standards of service, code of conduct, policies and procedures
Contribute to team effort by accomplishing related results as needed
Perform other duties as assigned.