Server - Michael Jordan's Steak House

Michael Jordan's Steak House and MJ23 Sports Bar & Grill • Montville, CT

4d • Onsite

About The Position

Michael Jordan's Restaurants are a collaboration between Cornerstone Restaurant Group (CRG) and the greatest athlete of his generation, Michael Jordan. Located in the Mohegan Sun Casino in Connecticut, Michael Jordan's Steak House, MJ23 Sports Bar & Grill, and Sol Toro are a collection of elevated food, thoughtful beverages, and Heartfelt Hospitality.

Requirements

• At least 18 years of age
• High school education or equivalent
• 1-2 years of experience
• Basic computer skills
• Ability to deal with guests in a professional manner while maintaining a composed demeanor in high stress situations
• Ability to lift and carry objects weighing up to 25 pounds on a regular basis
• Frequent long periods of standing and walking are expected during the workday
• Ability to reach for objects and stoop or bend as needed to perform job duties
• This position may involve visual and auditory tasks, including the ability to see and hear adequately to perform job functions

Responsibilities

• Greet guests, accurately take food and drink order and enter it into the POS
• Accurately record and account for all items ordered, process payments, and balance all sales/receipts in compliance with restaurant policies and procedures
• Make a constant effort to tailor service and add personalization
• Participate in daily service meetings
• Take ownership of designated station
• Maintain a comprehensive knowledge of menu items, food preparation techniques, and culinary terminology
• Articulately describe all menu items, including daily additions to the menu
• Ongoing cleaning and maintenance of workstation according to established restaurant procedures
• Assist other stations whenever necessary
• Assist in training new service staff
• Report problem situations to management immediately
• Attend mandatory meetings when scheduled
• Always recommend specials, meals, appetizers, and/or beverages to the guests in an up-selling manner and answers any questions
• Monitor guests to fulfill additional requests
• Communicate any difficulties, guest comments, and other relevant information to your manager

Benefits

• Generous Paid Vacation (earn immediately, up to 40 hours in your first year)
• Paid Sick Leave
• Premium holiday pay
• Dining Discount
• Family Meal
• Medical, Dental and Vision insurances (must average 30 hrs/week)
• Free supplemental health benefit program (telehealth, EAP, Rx)
• Voluntary Short-Term Disability, Voluntary Critical Illness, and Voluntary Critical Accident Insurances Offered
• Naturalization Exam Reimbursement
• Referral Program Bonus
• Pre-tax Commuter Benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED