Busperson - Sage Room Steak House

Caesars Entertainment•South Lake Tahoe, CA

About The Position

The Busperson supports restaurant service by cleaning and resetting tables, maintaining supplies at assigned stations, and assisting wait staff. The role includes helping guests reach their assigned station, sharing accurate information about the menu and preparation times, and providing friendly, courteous service. The position requires adherence to guest-service principles and company, department, and regulatory policies. The role involves frequent movement throughout restaurant and kitchen areas and physical tasks such as lifting, pushing or pulling bus carts, and standing, walking, bending, squatting, reaching, and climbing stairs. Work may take place in noisy public areas and may involve exposure to guests who use tobacco products. Harrah’s and Caesars Republic Lake Tahoe describe a hospitality workplace that supports employees’ professional advancement and personal recognition. The resorts are located on the south shore of Lake Tahoe.

Requirements

  • Fluent in English.
  • Ability to read and write.
  • Ability to uphold and demonstrate the highest level of integrity and recognize the standards required in a regulated business.
  • Ability to constantly lift up to 30 pounds and frequently lift up to 60 pounds.
  • Ability to push or pull bus carts weighing up to 90 pounds.
  • Mobility to move quickly and easily throughout restaurant and kitchen areas.
  • Ability to grasp, with finger dexterity and hand-eye coordination.
  • Ability to hear and use visual inspection.
  • Ability to stand, walk, bend, squat, reach, and climb stairs.
  • For positions involving public contact, ability to work in a noisy environment and possible exposure to guests who use tobacco products; employees in non-public-contact positions may sometimes enter public areas and encounter the same conditions.

Nice To Haves

  • High school graduate preferred.
  • Previous busser experience preferred.

Responsibilities

  • Maintain an adequate supply of china, silverware, glassware, and other food-service accessories at assigned stations throughout the shift.
  • Clear tables after customers leave and place dirty dishes in the appropriate dishwasher area.
  • Set tables for service.
  • When needed, escort guests from the podium to their assigned station in a professional, courteous, and friendly manner, and remove unneeded silverware and china after guests are seated.
  • Assist wait staff and follow their direction to promote fast, courteous service.
  • Learn the food menu and preparation times to provide guests with correct information.
  • Learn and follow principles of excellent guest service and interactive skills.
  • Adhere to regulatory, company, and department policies and procedures, and serve as a role model for other team members.

Benefits

  • Professional advancement opportunities.
  • Personal recognition, accolades, and incentives.
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