Full Time Server

Lakeview Village•Lenexa, KS

1d•Onsite

About The Position

At Lakeview Village, we are friendly professionals who are united by our passion for providing aging adults with a lifestyle and quality services above the rest. No matter the stage in your career, this is your opportunity to be a part of a community that creates cherished memories for our residents. Lakeview Village is a continuing care retirement community. We have an opening for a Server to work Full Time. Lakeview's Full Time Server oversees the daily greeting, reservation, and service process for the residents and guests in Lakeview Village Dining Rooms in a professional manner. Contributes to the residents’ quality of life by providing optimal choices and caring services.

Requirements

Must be 18 years of age.
Minimum of 6 months of restaurant serving or food service experience are required.
Has a working knowledge of every resident that frequently attends assigned Lakeview dining room, makes an effort to learn the names of new residents.
Demonstrates a full understanding and effective application of all Front-of-House opening and closing procedures.
Demonstrates good communications skills, including but not limited to effective reading, writing, speaking, and analytical skills, with fluent understanding of English.
Demonstrates a full understanding and effective application of the use of HACCP and OSHA protocols.
Demonstrates a full understanding and effective application of the use of cleaning chemicals and other hazardous materials.
Possesses basic mathematical skills and is detail-oriented.
Ability to work overtime, holidays, and weekends as assigned.
Possesses an empathetic approach to the elderly.
Able to work in a team setting with residents, relatives, staff, and others.

Responsibilities

Creates, models, and maintains a high level of service and hospitality in a team-oriented setting.
Works closely with the Servers and Hosts to ensure that all opening and closing duties are completed, as posted in the dining room and/or service areas.
Provides a variety of services in the assigned dining room including, but not limited to: service to the residents, families, and guests, preparing and fulfilling orders for pick-up and delivery, cleaning, organizing, and restocking.
Ensures that incidents, equipment failures, or malfunctions are reported to the appropriate individual in a timely manner.
Ensures timely and efficient dining room operations by utilizing reservation sheets, seating charts, and service schedules.
Provides direction and assistance for Servers during meal service in order to maintain a high level of service and resident satisfaction.
Supports the Dining Room Manager during the Server and Host training process.
Demonstrates a full understanding of the items on the menu each shift, ensures that residents’, families’, and guests’ questions are appropriately answered.
Documents all mealtime transactions with residents and guests, according to established policies and procedures.
Demonstrates a full understanding and effective application of departmental and dining room operational policies, procedures, and etiquette.
Maintains proper personal appearance and hygiene according to established procedures.
Demonstrates a full understanding and effective application of proper small wares handling, sanitation, food borne illness, and cross-contamination policies and procedures.
Develops and maintains a good working rapport with inter-department personnel and other departments within the facility, to ensure that Dining Service programs can be properly maintained to meet the needs of facility and residents.
Ensures that the facility is maintained in a clean, safe, and orderly manner for resident comfort and convenience.
Ensures that work/assignment areas are clean, cared for, properly maintained, and free of equipment, supplies, etc. before leaving.
Ensures that Resident’s Rights to fair and equitable treatment, self-determination, individuality, privacy, property, and civil rights, including the right to express grievances are followed.