Server, Winter 26/27
About The Position
Join our team of big mountain adventurers at the largest ski resort in Washington! Here at Crystal, it’s more than our work. It’s our passion for the guest experience, the outdoors, and the community that bring us together at the end of the tree-lined road. We come from near and far to be up on the mountain because it’s an experience you just don’t get anywhere else. Events are always on the calendar and friends are always down to play. Work in the beautiful National Forest, neighboring Mt. Rainier, as a premier Ikon Pass destination with a whole lot of stoke to share. JUST LIKE THE TREES, WE ARE GROWING! Apply today to grow your mountain roots with us— whether you are looking to escape the city, expand your skills, or progress in the ski industry, we have a variety of roles for hard-working and enthusiastic team-players. Find your line, join our team!
Requirements
- Must hold a valid M.A.S.T. Class 12 or 13 Permit (Washington state serving license)
- Must hold a valid Washington Food Worker Card (Health & Food Safety)
- Minimum 2 years professional experience in Food and Beverage
- Basic knowledge of P.O.S. systems.
Responsibilities
- Set up for daily service including dishware, glassware, silverware, linens and other amenities according to daily procedures and Restaurant General Manager’s direction.
- Serve food & alcohol within the laws of the Washington State Liquor & Cannabis Board and Washington State Health Department.
- Clean equipment and serving utensils, as well as maintaining clean tables and server stations.
- Stock supplies & prepare backups as appropriate.
- Establish pre-function side work to be performed and make sure all equipment is accounted for and in good condition, notifying Restaurant General Manager of any issues.
- Use and understand Points of Sale.
- Know the menu that is to be served and be able to explain the major ingredients, preparation methods for each item to be served, and pairings as appropriate.
- Promote and maintain the highest level of customer service to all guests by anticipating the needs of our guests.
- Serve and bus courses in a timely manner, checking in with your tables often.
- Determine when a guest should not be served additional alcoholic beverages in accordance with Washington State Liquor & Cannabis board.
- Resolve guest complaints within scope of authority; otherwise refer the matter to management. Notify supervisor of all unusual events, circumstances, missing items or alleged thefts.
- Assist in resetting tables during and after service.
- Attend all staff meetings as required by management.
- Protects the organization, the members and the guests by adhering to all safety, sanitation, food preparation, food storage and alcohol beverage control policies; including but not limited to Washington State Health, Liquor Department regulations, and the Center for Disease Control.
- Develop and maintain an organizational culture, values and reputation with staff, and guests.
- Ensure a positive, harmonious, compliant and cooperative work environment.
- Act as a representative of Crystal Mountain with guests & community members.
- Abide by all Crystal Mountain employment guidelines.
Benefits
- Free Alterra season pass (unlimited, direct to lift at all Alterra resorts)
- Free Alterra season pass for spouse and dependents 25 & under
- 50% off window ticket price at IKON partner resorts
- Free access to Alterra Mountain destinations during time off
- Free ski-referral letters for employees to use at other mountain resorts during time off
- Free friends & family day-ski vouchers (Periodic allotment)
- Discounts on Ski & Snowboard Lessons
- Discounts on Ski & Snowboard Rentals
- Discounts on Gear Tune-Ups
- Discounts on Food & Beverage
- Discounts at Crystal Mountain Retail shops
- Free Crystal branded swag
- Pro deals on gear with 100s of brands
- Discount Marketplace
- Deals on accessories, auto, electronics, entertainment, fitness, food, home, pet supplies, travel, and more
- Employee-only Night Skiing events
- Employee Housing Available for eligible positions
- Accrued paid time off for eligible positions
- Group health insurance for eligible positions
- 401K benefit and generous match with immediate vesting for all staff members over 18
- Opportunities for growth, advancement, and year-round employment
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
