L'Avenue Server

Saks Fifth Avenue•New York, FL

About The Position

As a Restaurant Server at L’Avenue, you are the face of the dining experience, delivering warm, sophisticated hospitality through comprehensive menu knowledge and attentive table service. You will help ensure each guest enjoys a premium, memorable meal consistent with luxury brand standards. The role includes describing menu items and daily specials, explaining preparation methods and ingredients, accommodating dietary restrictions, and providing beverage recommendations and service. You will maintain dining areas and workstations, set tables according to brand standards, complete assigned side work, and assist with moving or lifting dining-room objects when needed. You will accurately process guest transactions and follow accounting procedures, participate in pre-shift meetings, and uphold personal presentation and food-safety standards. The position also requires punctuality, accurate timekeeping, coordination of meal breaks, and following established procedures for schedule changes and time-off requests.

Requirements

  • Comprehensive knowledge of food menus, including ingredients, preparation methods, and culinary terminology.
  • Foundational knowledge of premium wine, beer, and spirits, including the ability to recommend pairings.
  • Ability to perform technical beverage service procedures.
  • Ability to follow luxury service, table-setting, hygiene, and personal presentation standards.
  • Ability to accurately handle guest transactions, split checks, and authorized payment methods using a POS system.
  • Ability to safely move or lift service objects when needed.
  • Punctuality, accurate timekeeping, and adherence to scheduling and shift procedures.

Responsibilities

  • Provide attentive, professional, and sophisticated hospitality while managing table pacing.
  • Describe food items and daily specials using knowledge of ingredients, preparation methods, and culinary terminology; address dietary restrictions.
  • Recommend wine, beer, and spirits pairings and carry out beverage service procedures.
  • Complete assigned pre-shift, post-shift, daily, and weekly side work.
  • Set tables in the correct order of service, placing china, glassware, and flatware according to kitchen tickets and brand guidelines.
  • Clean, sanitize, and maintain server workstations and active dining areas.
  • Assist with dining-room setup, including safely moving or lifting tables, chairs, highchairs, and other service objects when necessary.
  • Follow accounting procedures and accurately manage split checks and authorized payment methods in the POS system.
  • Participate in daily pre-shift meetings covering reservations, VIP guests, and culinary updates.
  • Maintain personal hygiene, a clean and pressed uniform, and professional grooming standards to prevent food contamination.
  • Arrive on time in uniform and prepared with the tools needed for daily duties.
  • Accurately punch in and out, coordinate meal breaks with the floor team, follow procedures for shift changes, and submit time-off requests proactively.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) retirement plan
  • Basic life insurance
  • Supplemental life insurance
  • Disability insurance
  • Additional voluntary benefits, including critical illness, hospital, and accident insurance
  • Employee discount
  • Career advancement opportunities
  • Comprehensive benefits package for eligible full-time employees
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