L'Avenue Assistant General Manager

Saks•New York, NY

2d•$70,915 - $88,644

About The Position

The Assistant General Manager champions operational and cultural excellence at an ELG restaurant. The role leads by example, develops team members’ talents, upholds luxury hospitality standards, and executes culinary and business initiatives. Responsibilities include driving daily profitability, fostering a high-performance culture, and ensuring exceptional guest dining experiences. The position oversees dining-room and kitchen standards, including quality, ambiance, cleanliness, and health and safety compliance. It supports financial management through review of preliminary profit-and-loss reports, inventory counts, batch invoices, and month-end forecasting, while maintaining documentation for seasonal profit plans. The Assistant General Manager also partners with the General Restaurant Manager and Executive Chef on daily operations and promotional events. The role oversees restaurant associates, mentors direct reports, provides feedback and career development, resolves conflicts, and applies company policies and performance-management processes. It also partners with People Business Partners on onboarding, training, payroll accuracy, and benefits administration.

Responsibilities

Oversee quality, ambiance, cleanliness, and health and safety standards across dining rooms and kitchens.
Drive the restaurant team to achieve and maintain a 90% or better score on seasonal secret shop reports and health sanitation evaluations.
Review preliminary profit-and-loss reports, manage inventory counts, process batch invoices, and assist with month-end forecasting.
Maintain accurate documentation to project, finalize, and achieve seasonal profit plans.
Collaborate with the General Restaurant Manager and Executive Chef on daily operational needs and promotional events.
Oversee restaurant associates’ daily responsibilities and promote a hospitality-first mindset.
Mentor direct reports through consistent feedback, career development, and conflict resolution.
Enforce company policies and procedures, including disciplinary action and performance improvement plans when necessary.
Work with People Business Partners on onboarding, training, payroll accuracy, and benefits administration.

Benefits

Medical insurance
Dental insurance
Vision insurance
401(k) retirement plan
Basic life insurance
Supplemental life insurance
Disability insurance
Additional voluntary benefits, including critical illness, hospital, and accident insurance
Employee discount
Career advancement opportunities