About The Position

The City of Arvada operates the West Woods Golf Course with a restaurant and banquet room. This position is responsible for selling food and beverage and serving guests in a warm, friendly, and professional manner. This is a tip-eligible position.

Requirements

  • Ability to follow food safety and sanitation guidelines.
  • Ability to communicate with others.
  • Ability to use good judgment.
  • Ability to work independently.
  • Ability to maintain professional appearance and punctuality.
  • Ability to follow instructions, working knowledge of all menu items and their presentation.
  • Ability to work with a P.O.S., handle and reconcile of cash banks.
  • Ability to to work evenings and weekends and some holidays.
  • Ability to establish and maintain effective working relationships and supervisors, other employees, and the general public.
  • Strong interpersonal skills.
  • Must be at least 18 years of age.

Nice To Haves

  • Prior customer service or waiting experience helpful.

Responsibilities

  • Provides excellent customer service to patrons of the golf course facilities.
  • Greets customers warmly and with a smile, proceeds with standard sales approach; has thorough knowledge of menu contents, daily specials and knows basic preparation of each (baked, fried, broiled, portion size, approximate time, etc.).
  • Confirms orders for accuracy and serves meals in a professional and timely manner.
  • Has thorough knowledge of beverages, i.e. house brand liquors, liquor, beer and wine that is available; knows special beverage promotions.
  • Works in an organized, expedient manner, anticipates guests' needs and adapts to business flow.
  • Clears dishes and tables as needed.
  • Assists bus person when possible.
  • Maintains a clean and organized workspace.
  • Performs all side work duties, works opening and closing as directed; helps where needed in restaurant; attends departmental meetings, etc.
  • Travels to and attends team and organizational meetings, training, events and activities and appropriately and professionally represents the department.

Benefits

  • Temporary, Variable Hour and Health Plan Eligible employees will earn 1 hour of sick leave for every 30 hours worked, up to a maximum cap of 48 hours.
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