Server

Flix Brewhouse•Katy, TX

5d•$20 - $30•Onsite

About The Position

In this role, you're the superstar of exceptional guest service. Your mission? Serving up craft beer, pizza, burgers, and the crispiest, freshest popcorn to make our guests' day! Flix Brewhouse works hard to provide gold standard experiences for guests and team members alike! Whether you are looking to grow with us or are just here to enjoy the movies and beer, we want you to be a part of this blockbuster hit! Servers are expected to be available to work nights, weekends, and holidays in accordance with hiring guidelines and company policy. The purpose of this role is to exceed guest satisfaction by giving personal attention and taking ownership of excellent service. This includes listening, apologizing with empathy, finding a solution, and following through when resolving guest problems.

Requirements

Be of legal age to serve adult beverages.
Have the necessary certifications for food and alcohol handling.
Fantastic communication skills.
Love for crafting unforgettable guest experiences.
Experience handling the hustle and bustle of a high-energy setting.
Ability to multi-task, wait on multiple guests and be detailed oriented.
Ability to take direction, develop and work in a team environment.
Works calmly and executes job duties effectively under pressure.
Accountable, self-motivated, organized and utilizing problem solving skills.
Committed to quality movie-going and brewpub service and menu knowledge.
Ability to speak and hear.
Close and distance vision, peripheral vision, depth perception, and the ability to adjust focus.
Ability to stand and walk for long periods of time.
Ability to reach, bend, stoop, and frequently lift up to 35 lbs. and occasionally lift/move 50 lbs.

Nice To Haves

A soft spot for movies.
Prior Server experience in a high volume restaurant.

Responsibilities

Be welcoming and hospitable to every guest by greeting and taking orders, serving food and beverages, preparing itemized checks and accepting payments.
Serve guests seated in our lounge.
Setting up and clearing auditoriums.
Assisting other team members such as runners or box office hosts.
Check valid identification of guests who appear 35 years of age or younger, to ensure they meet the minimum age requirement for the purchase of alcohol.
Provide food and beverage service to guests using great standards to stay true to our core values.
Answer questions about menu items and make recommendations.
Check proper valid identification in order to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
Set up, re-set and break down auditoriums and service areas.
Continually service food, alcohol, non-alcoholic beverages and other items throughout the film.
Ensure revenue is maximized through accurate check delivery and correct billing procedures.
Communicate with guests and team members in a professional and polite manner.
Pre-bus efficiently throughout guest's dining experience using proper methods for removing dishes, glassware, and silverware while being distraction-free.
Ensure cleanliness of auditoriums, service areas and other areas of the cinema.
Display citizenship and teamwork.