Server - Double Zero

Concorde Entertainment Group • Calgary, AB

9d • Onsite

About The Position

Double Zero is looking for experienced servers to fill out their team on a part-time permanent basis. Servers are responsible for several functions including, but not limited to, providing exceptional customer service to all guests in a prompt and friendly manner, following all laws and regulations regarding liquor service, processing transactions, payments, and handling cash, while maintaining cleanliness in all areas of the restaurant. If you enjoy a fast-paced work environment, are flexible, and are looking to meet some great people along the way, this is the job for you.

Requirements

• 1-2 years’ experience serving or bartending
• Strong English communication skills with ability to establish and develop relationships with team members, partners, and customers.
• Must have a basic knowledge of dining room and service procedures and functions.
• Possesses basic math skills, can handle money, and operate a point-of-sale system.
• Valid Alberta ProServe certification obtained within 30 days of starting.
• Ability to maintain professionalism, control, and composure in difficult and stressful situations.
• Ability to work in a standing position for long periods of time (up to 5 hours).
• Capacity to safely lift and easily maneuver potentially heavy trays of food and drinks.
• Must be over 18 as alcohol service and open scheduling availability is a requirement.

Responsibilities

• Greet guests in a prompt and welcoming manner.
• Inform guests of all specials and menu changes.
• Be prepared to make quality recommendations to all guests.
• Extensive knowledge of all food and beverage items being served in the venue and the ability to accommodate all dietary requests and allergies.
• Take food and beverage orders from guests, enter orders in point-of-sale system and ensure accurate orders are relayed to the kitchen and bar.
• Deliver food and beverages from kitchen and bar to guests in a timely manner.
• Perform side duties which may include, but is not limited to: polishing cutlery, glassware, plate ware, during and at the end of your shift
• Maintain cleanliness of all service areas.
• Quality check tables to ensuring guests are satisfied with the food and service. Respond promptly and courteously to any requests.
• If a conflict or situation arises concerning a guest, please involve a manger right away to resolve the situation.
• Prepare final bill, present check to guest, and process payment.
• Be ready and willing to assist fellow servers as situations arise.
• Be ready and willing to assist serving assistants by clearing and resetting tables.
• Thank guests for their visit and invite them to return.
• Be available to provide support as needed to ensure the smooth and efficient operation of the restaurant as directed by the general manager or manager in charge.
• Complete cash out at the end of the shift
• Execute ad-hoc tasks are required.

Benefits

• Competitive hourly wage
• Gratuities
• Extended health benefits after 90 days for all employees working an average of 28+ hours per week
• 25% Company-wide food & beverage discount & access to frequent local business discounts/specials

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed