Berenjak Server - Soho House Chicago

Soho House • Chicago, IL

22h • Onsite

About The Position

Berenjak is opening at Soho House Chicago, inspired by Tehran’s neighborhood kebab houses and centered on exceptional food, genuine hospitality, and bringing people together. The Server is responsible for understanding and discussing menu items and applicable allergens, and educating members and guests while providing an approachable, elevated experience in line with Soho House Service Standards. The role supports successful service and guest satisfaction by collaborating with team members, completing pre- and post-service duties, entering orders accurately into the POS, and responding attentively to guest requests. The successful candidate is positive, influential, detail-oriented, process-driven, and flexible, and maintains clear communication between Front of House and Back of House teams while working under pressure.

Requirements

• At least 2 years of experience in a similar capacity.
• Ability to thrive in fast-paced, high-volume environments and remain calm while solving problems quickly and effectively under pressure.
• Hospitable, approachable, passionate about customer service, and respectful toward colleagues and guests.
• Ability to demonstrate competency as outlined in the training schedule and Club School.
• Ability to work flexible shifts and schedules, including weekends and holidays as needed.
• Ability to take direction, work in a team environment, and work autonomously.
• Tips certification and POS knowledge.

Responsibilities

• Develop and maintain professional relationships with coworkers and management, and complete checklists for trained processes learned in Club School.
• Elevate members’ and guests’ dining experiences through food and drink pairing suggestions, discussion of specials, consistent communication, and service in accordance with Soho House Standards.
• Communicate allergies and potential red flags to management and the Executive Chef to help mitigate risk.
• Complete end-of-shift checkout reports and have them reviewed and signed by management.
• Follow health and safety policies, Company policies and procedures, standards, and applicable local, state, and federal laws.
• Check that food orders are correctly plated and coursed before serving them to members and guests.
• Assist runners and bussers with expo and service bar tickets when possible to support table orders.
• Clean and stock the server alley and bar area, and polish silverware, plates, and glassware as needed.
• Maintain menu knowledge and make suggestions when asked by members or guests.
• Perform other duties assigned by a supervisor or manager.

Benefits

• Full-time employees are eligible for medical, dental, and vision benefits, and a retirement fund with a 2% match.
• Paid sick days and vacation days for full-time employees.
• Career development opportunities domestically or internationally, and managerial or technical career progression.
• Soho Impact opportunities through mentoring, apprenticeship, local outreach, and sustainability.
• Internally and externally run learning and development courses.
• Cookhouse & House Tonic food-and-drink trips, training, and events, available to all.
• Monthly team events, including fitness sessions, cinema screenings, and art classes.
• A substantial meal provided free of charge while on duty in Houses and Restaurants.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed